Security Dispatcher - Aria

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Security Dispatcher, you will play a critical role in supporting the safety and security of our guests, employees, and property. Serving as a central point of communication for Security operations, you will monitor incoming calls and security systems, coordinate responses to incidents and emergencies, provide guidance and ensure timely communication with Security personnel and other departments.

THE STARTING RATE: $22

THE DAY-TO-DAY:

• Monitor and respond to incoming calls, radio communications, security alarms, and requests for assistance, prioritizing incidents based on urgency.
• Dispatch and coordinate Security personnel in response to emergencies, incidents, guest concerns, and daily operational needs.
• Operate two-way radios, telephones, and other communication systems to relay critical information and coordinate responses between Security personnel, management, and other departments
• Maintain accurate dispatch logs, incident records, and communication reports using established systems and procedures
• Collaborate with Security leadership, Surveillance, Engineering, and other departments to communicate operational concerns and coordinate timely responses
• Follow established emergency response procedures while maintaining clear, professional communication and confidentiality
• Maintain accurate, real-time logs of communications, security incidents, emergencies, and daily activities, ensuring detailed documentation for reporting and follow-up
• Support security investigations by locating, reviewing, and retrieving relevant surveillance footage to assist with evidence identification and incident resolution.

THE IDEAL CANDIDATE:

• Must be 21 years of age or older
• Previous experience in security dispatch, emergency communications, hotel or casino operations, or a similar fast-paced environment
• Flexibility to work Day, Swing, or Grave shifts, including weekends and holidays,

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12325

Are you ready to JOIN THE SHOW? Apply today!