Security Guard

Summary

Security Guard will maintain a safe and secure environment for members and employees by patrolling and monitoring premises and personnel. Primary duties include visually monitoring members entering/exiting our branch lobbies for any unusual and/or threatening behavior, patrolling the premises at regular intervals, and responding to any distress calls and alarms. Report all incidents to appropriate internal personnel or law enforcement agencies.

Essential Functions

1. Patrolling the premises regularly to ensure the interior & exterior of the branch appears safe for members and employees. Greeting members and implementing visual security checks on members/visitors, upon entry/exit. Security equipment may be used. Performing scheduled and random checks of designated areas throughout each assigned branch to check for any security breaches or suspect behavior.
2. Monitoring surveillance cameras and responding to alarms within the premises. Complete reports by recording observations, information, occurrences, and surveillance activities (i.e., interviewing witnesses; obtaining signatures, etc.). Working with law enforcement in the case of suspected or reported criminal activity.
3. Respond to security calls, whether in a branch location or the Administrative offices to offer help, assistance or surveillance of individuals.
4. Controls traffic by directing drivers into and out of parking lots.

Non-essential Functions

1. Other duties as assigned.

Expectations

1. Provide courteous and professional service by establishing positive and supportive relationships with internal and external members.
2. Needs to display a high level of attention to detail in security protocols.
3. Problem solves and provides a safe environment for members and employees.
4. Make members or visitors aware of rules that must be adhered to and communicated effectively.
5. Contact the relevant authorities if a crime is committed or an accident occurs.
6. Report to supervisors on a regular basis.
7. Remove trespassers or unwanted individuals from the property.
8. Record any suspicious activities to the Branch Manager or other manager-in-charge.
9. Level II or Level III Security Guard certification will be required. Certification classes will be provided if Security Guard certification is not possessed.

Education: High school graduate or equivalent

Experience: Prior experience as a certified Level II or III Security Guard preferred but not required. A qualification in security training and/or basic first aid skills is preferred.

Equipment Requirement: Security Guard must provide and own a licensed firearm in order to obtain Level III Security certification.

Knowledge, Skills, Abilities: Must be able to lift up to 75 lbs., stand up & walk or “patrol” an area for up to & more than 2 hours on a regular, ongoing basis, with a 15-minute ‘seating break’ after 2 hours. Must be able to use security tools, such as a taser, stun gun &/or handcuffs & be able to demonstrate defensive physical movement to defend oneself, in the event of an altercation. Must be able to communicate effectively with members, supervisors & co-workers. Lifting, surveillance skills, ability to handle uncertainty, make good judgments & be dependable. Must also demonstrate professional emotional control, integrity & safety conscience/alertness. Level III Security Guards must have knowledge on how to properly maintain and use a firearm in accordance with FFCU Policy and certification requirements.