Security Officer

$18.00 / hour - Use our Daily Pay benefit and get access to your pay as you need it.

$1,000 Sign-On Bonus is applicable only to new hires and rehires who have not been employed with Westgate within one year from their last day of employment.

On Property Parking Available at our NEW Eagles Landing Team Member Parking lot!

Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing work environment with refreshing mountain breezes and spectacular views of the beautiful Great Smoky Mountains- Use our Daily Pay benefit and get access to your pay as you need it. ns. As a member of the Westgate Smoky Mountain Resort team, you will meet and engage with guests who have arrived to enjoy all the Great Smoky Mountains have to offer and help them experience our world-class amenities such as the state-of-the-art Wild Bear Falls water park.

Security Officers act as an instrument of corporate policy in the execution of the CFI, Inc. Safety and Security Program. This is accomplished through an impartial and consistently cooperative effort on behalf of uniformed team members and management.



As a Security Officer, you will:

• Provide the initial response to all incidents of a Police, Fire or Medical nature and act accordingly within the scope of duties as a Security Officer
• Manage entry and exit control points at designated properties
• Conduct safety inspections as directed by policy and established procedure
• Maintain individual Security activity records, checklists and logs
• Write detailed and accurate incident reports as required using computer skills and emails
• Respond to basic service requests and perform preventative maintenance on the electronic guest room security system and in-room electronic safes if applicable
• Perform traffic control and parking enforcement duties as required
• Respond to any security related complaints and take appropriate actions
• Assist public safety officers in the performance of their duties as requested and/or required
• Perform any other task, requested by management, within the scope of corporate policies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 50lbs and work in outdoor weather conditions
• Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner
• Must be at least 18 and have a valid driver’s license to drive company golf carts
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.