Security Officer

Citadel Security USA is seeking a dependable Full-Time Unarmed Security Officer to support security operations at a retail grocery location in Glenwood Springs, CO. This position is centered on maintaining a safe shopping experience for customers, supporting store personnel, and helping reduce loss through active observation and professional engagement.
This role is ideal for individuals who enjoy interacting with the public, remain attentive in active environments, and can consistently represent the company in a professional manner.

Position Details

• Location: Glenwood Springs, CO, 81601
• Employment Type: Full-Time
• Pay: Up to $19.00 per hour
• Schedule: Friday to Sunday | 9:00 AM - 5:30 PM
• Industry: Retail Grocery
• Officer Type: Unarmed Security Officer

Key Responsibilities

• Maintain a professional and visible presence throughout the store and surrounding property
• Conduct routine walking patrols of sales floors, entrances, exits, parking areas, and designated exterior locations
• Monitor activity to help identify theft, safety concerns, policy violations, or suspicious behavior
• Assist with maintaining a welcoming and secure environment for customers, employees, and vendors
• Observe and document incidents, disturbances, or unusual activity accurately and promptly
• Communicate security concerns to store management and company supervisors
• Support emergency response procedures in accordance with site guidelines
• Provide courteous customer service while enforcing company and client policies
• Complete daily activity reports and incident documentation as required
• Follow all post orders, operational procedures, and client-specific instructions

Required Qualifications

• Must be at least 18 years of age
• Ability to obtain and maintain any required security licensing for the position
• Strong observation and communication skills
• Professional demeanor and customer-service mindset
• Reliable attendance and punctuality
• Ability to remain calm and professional when handling difficult situations
• Ability to stand and walk for extended periods during assigned shifts

Preferred Qualifications

• Previous experience in security, retail loss prevention, customer service, or related fields
• Active Unarmed Security Guard Card
• Experience writing reports and documenting incidents
• Familiarity with retail environments and customer-facing responsibilities

Work Environment

• Active retail grocery setting with frequent customer interaction
• Combination of indoor and outdoor responsibilities
• Regular walking patrols throughout the shift
• Weekend and daytime schedule in a fast-paced environment
• Exposure to varying weather conditions when monitoring exterior areas

Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.