Security Officer Customer Service Patrol

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service Patrol in Columbus, OH, you will serve and safeguard clients in a range of industries such as Government, and more. Join Allied Universal as an Unarmed Patrol Officer at a dynamic government airport location, where you will conduct routine patrols, monitor assigned areas, and help to deter security-related incidents through a visible presence. This role offers the chance to deliver outstanding customer service, support access awareness, and communicate with professionalism while working in a team-focused culture built on agility, reliability, innovation, and integrity.

Position Type: Full Time

Pay Rate: $20.08 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to visitors, passengers, tenants, and staff by following security-related procedures, site-specific policies, and/or emergency response activities as appropriate.
• Respond to incidents, unusual activity, and critical situations in a calm, problem-solving manner, and communicate with supervisors, public agencies, and/or first responders when needed.
• Conduct regular and random patrols of public areas, administrative spaces, parking areas, roadways, and perimeter locations to help to deter unauthorized activity and/or identify concerns for follow-up.
• Monitor access points and observe the movement of people, vehicles, and/or deliveries in accordance with location policies and applicable post orders.
• Prepare clear, timely reports of incidents, observations, and/or daily activities, and report maintenance issues, hazards, or policy concerns to the appropriate contact.

Minimum Requirements:

• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.