Security Officer - Customer Service - Reception

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Customer Service - Reception in OAKBROOK TERRACE, IL, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a respected healthcare location as a Front Desk Professional, where you will welcome visitors, manage access, and support security-related procedures through clear communication and attentive service. In this highly visible role, you will help to deter incidents while creating a caring first impression. Bring your professionalism to a team that values being agile, reliable, innovative, and always acting with integrity.

Position Type: Part Time

Pay Rate: $21.89 / Hour

Job Schedule:

What You'll Do:

• Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, visitor reception duties, and/or emergency response activities appropriate to a healthcare location.
• Monitor lobby and entrance activity, verify visitor and staff access as directed, and help to deter unauthorized entry through attentive front desk presence and clear communication.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, escalating concerns to site contacts and/or emergency services when appropriate.
• Support badge and credential checks, visitor sign-in processes, phone and radio communications, and documentation of daily activity, incidents, and unusual observations.
• Assist patients, guests, staff, and vendors with directions, entry procedures, and general questions while maintaining professional front desk operations and following Allied Universal standards.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.