Security Officer Dispatch Console

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Console in Bear, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional at a premier financial institution, where you will monitor communications, coordinate security-related activity, and support rapid, reliable responses across the location. In this dynamic role, you will help maintain organized operations, provide outstanding customer service, and contribute to a caring, agile team that values integrity, innovation, and teamwork every day.

Position Type: Part Time

Pay Rate: $19.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients, visitors, and staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at a financial institution location.
• Monitor dispatch communications, cameras, alarms, and/or other reporting systems to identify unusual activity and coordinate appropriate responses in a calm, problem-solving manner.
• Receive calls for service, prioritize incidents, and relay information to onsite personnel, building contacts, and/or emergency responders while maintaining clear and accurate communication.
• Document incidents, activity logs, and dispatch records with attention to detail, helping to support reporting requirements and follow-up on security-related concerns.
• Conduct regular and random patrol coordination around the business and perimeter, helping to deter unauthorized activity while supporting daily operations and incident response.

Minimum Requirements:

• Be at least 21 years of age.
• Comfort using a computer or tablet is preferred.
• CPR and First Aid experience is preferred.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.