Security Officer Lobby Reception

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Reception in Albany, NY, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join Allied Universal at a professional front desk location within a financial institution, where you will welcome visitors, manage access control and badges, monitor activity, and respond to security-related concerns with professionalism and care. This role is ideal for someone who enjoys customer service, uses technology confidently, and values teamwork, integrity, and a people-first culture while helping to support a smooth and secure experience for everyone on site.

Position Type: Full Time

Pay Rate: $16.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to visitors, employees, and/or vendors at the front desk by following site-specific procedures and assigned security-related protocols.
• Monitor access to the location by checking identification, verifying appointments, issuing visitor credentials, and documenting entry and exit activity as directed.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, including contacting appropriate personnel and following emergency response procedures when appropriate.
• Support daily front desk operations by answering questions, providing directions, receiving deliveries, and maintaining accurate logs, reports, and other required documentation.
• Observe the lobby and reception area for suspicious, unauthorized, and/or disruptive activity and help to deter issues through visible presence and timely reporting.

Minimum Requirements:

• Being comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.