Security Officer Lobby Reception Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Lobby Reception Specialist in Santa Monica, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a professional commercial real estate location as a Front Desk Officer, where you will welcome visitors, manage access, and support security-related operations through strong communication and customer service. In this highly visible role, you will help create a positive experience while reflecting our values of reliability, teamwork, integrity, and a people-first approach.

Position Type: Full Time

Pay Rate: $21.17 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to tenants, visitors, and/or contractors by following site-specific procedures and front desk protocols at a commercial real estate location.
• Monitor access to the property lobby and/or reception area, verify credentials as directed, and help to deter unauthorized entry through attentive front desk presence and reporting.
• Respond to incidents, visitor concerns, and/or critical situations in a calm, problem-solving manner, including contacting building management or emergency services when appropriate.
• Support security-related operations by maintaining visitor logs, documenting daily activity, answering phones, and communicating relevant information to building staff and/or Allied Universal leadership.
• Assist with emergency response activities, alarm notifications, and evacuation-related directions in accordance with site procedures and post orders.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.