Security Officer - Lobby Specialist

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Lobby Specialist in Phoenix, AZ, you will serve and safeguard clients in a range of industries. Join Allied Universal as a Front Desk Security Professional in a professional office location, where you will greet visitors, manage access control and badges, monitor activity at the entry point, and help support a welcoming environment. This role is ideal for someone who values customer service, clear communication, and teamwork while representing a caring, reliable, and integrity-driven company.

Position Type: Full Time

Pay Rate: $22.40 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to clients, visitors, and staff by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at the front desk.
• Monitor access to the location by greeting visitors, verifying credentials, maintaining visitor logs, and communicating with site contacts regarding arrivals, departures, and/or deliveries.
• Respond to incidents and critical situations in a calm, problem-solving manner, and report security-related concerns, unusual activity, and/or policy violations according to site procedures.

Minimum Requirements:

• Possess at least 2 years of security-related experience.
• Be at least 21 years of age.
• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.