Security Officer - Rotational Shifts - PRN/As Needed

FTE: 0.01

Schedule: Positions requires availability to work 1st, 2nd and 3rd shift as needed at sites in: Waukesha, Oconomowoc and Mukwonago. Weekend and holiday rotation also required.

At ProHealth Care, our Security Officers play an important role in creating a safe, secure and welcoming environment for our patients, visitors, employees, providers and volunteers. In this role, you will help protect people and property across our facilities and campus premises while responding with professionalism, sound judgment and calm communication in a wide range of situations.

What You Will Do

As a Security Officer, you will provide a visible security presence throughout ProHealth Care facilities and campus areas. Key responsibilities include:

• Patrol interior and exterior areas of the campus to help maintain a safe and secure environment.


• Respond to calls for assistance, alarms, emergency codes and other security-related situations.


• Escort staff, patients, visitors and others as requested.


• Conduct investigations, including interviews, obtaining statements, writing reports, and collecting and securing evidence.


• Complete security incident reports and document unusual events, situations and occurrences.


• Support access control, ID badge checks, key control, door lock/unlock schedules and other facility security processes.


• Respond to situations involving violent or aggressive individuals using professional communication and de-escalation skills.


• Follow department training, policy, and applicable state and federal law related to the use of force, personal safety and protection of others.


• Participate in emergency response activities, including lockdowns, active threat response and other emergent situations.


• Conduct fire drills and support the Security Management Plan and Environment of Care standards.


• Secure, record and maintain patient valuables and lost and found items.


• Assist with patient handling, including lifts, movements and walking support as needed.


• Assist staff, patients and visitors with vehicle jump starts and lockouts.


• Support hospital helicopter transports, including Flight for Life processes.


• Support morgue procedures, including required documentation and coordination.


• Perform administrative duties as assigned by the Security Leadership Team.


• Maintain supplies such as wheelchairs at facility entrances.


• Serve as backup support for Security Dispatch and the Hospital Operator as needed.


• Use security-related systems and equipment, including radios, metal detectors, access control systems, photo ID systems, alarm systems, security databases, phones and vehicle assistance tools.

This is an active role that requires the ability to walk up to 20,000 steps during an 8-hour shift while rounding and responding to calls for service.

Why Join ProHealth Care: 

We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment.

This Position Will Offer You:

• Engaging and community focused culture


• Competitive Salaries


• Opportunity for professional career growth


• Robust benefits for full-time and regular part-time roles, including Generous PTO; Choices in insurance; HSA; Tuition reimbursement; immediate 401K match; discounted tickets to various entertainment, social, and sporting events

ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.