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Security Operations Clerk / Concierge Services

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Job Description - Security Operations Clerk / Concierge Services




PRI is seeking a Security Operations Clerk/Concierge Services to support a Federal customer in maintaining security in the Baltimore, MD area (Woodlawn). M-F, day shift. $20.00/hr + $4.22/hr Health and Welfare (H&W) to use towards benefits. After benefits have been paid for out of the H&W, any additional funds will go into your check as cash per pay period.







Duties include but are not limited to:



  • Utilize the automated Welcome Center software to process visitors.

  • Retrieve approved visit requests received via email and from security staff and disseminate to others as necessary for proper processing and documentation.

  • Provide information to visitors to the facility including, but not limited to, local services available (public transportation, lodging, taxi services, etc.).

  • Maintain and file visitor logs for the facility.

  • Ensure adequate visitor control supplies are on hand for all facility entry locations; includes log sheets, temporary badges, and badge holders.

  • Escort visitors throughout the main campus facility in accordance with agency security policies and procedures.

  • Escort delivery personnel arriving via loading docks to actual delivery locations throughout the facility.

  • Contact assigned escorts for visitors onsite to attend meetings and conferences.

  • Assist with registration of conference attendees as needed.

  • Provide additional administrative support as needed.

 

Qualifications:

Requires a Tier 2 background investigation. This background investigation is appropriate for contractors who will not have access to classified information. It is designated as a public trust position that requires responsible and trustworthy employees, but has no impact on national security.







  • Ability to interpret, understand, and apply administrative and security policies, procedures, and operating guidelines.

  • Ability to perform duties independently and adapt to changes with minimal supervision.

  • Ability to maintain visitor records and prepare reports as required.

  • Ability to perform work requiring accuracy and attention to detail.

  • Ability to communicate orally and in writing.

  • Ability to professionally interact with employees, contractors, and visitors; includes senior agency staff and VIPs.

  • Ability to maintain professional working relationships with DPSO staff, contract guard force, Federal Protective Service, and other entities.

  • Ability to effectively use computer software including, but not limited to, Microsoft Office and agency proprietary software systems.



Experience:



  • Experience following security processes and procedures.

  • Excellent interpersonal communications skills and positive attitudes.

  • Thorough knowledge of local area, including hotels and restaurants.

  • Experience processing personnel for security processes.

  • Experience supporting Federal Customers.







PRI is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merits, and business needs.



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