Security Operations Supervisor - North Miami/ South Broward

Job Title: Security Operations Supervisor

Location: North Miami/ South Broward

Pay: $20–22/hour

Schedule: 6:00 PM – 2:00 AM or something similar with 1 weekend day off

Job Summary

We are seeking an experienced and professional Security Operations Supervisor  to oversee security operations within the North Miami/ South Broward. Working directly under the Director of Operations, this individual ensures field-level excellence by supervising personnel, maintaining site compliance, and providing logistical support. This role requires a "hands-on" leader who can transition seamlessly from training staff to troubleshooting equipment in a fast-paced environment.

Responsibilities

Reporting directly to the Director of Operations, the Road Supervisor is responsible for:

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  Field Inspections: Conduct regular, unannounced site inspections to ensure security personnel are following protocols, maintaining uniform standards, and performing duties effectively.

  
  


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  Logistics & Equipment: Handle the delivery of site equipment and supplies; troubleshoot hardware/software issues (CCTV, radios, tablets) to ensure zero downtime at client locations.

  
  


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  Staff Training & Development: Familiarize new staff with site-specific post orders and conduct hands-on training for existing personnel to maintain high service standards.

  
  


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  Operational Support: Assist in site coverage during emergencies or staffing gaps to ensure all posts remain secure.

  
  


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  Performance Management: Execute and document coaching, counseling, and disciplinary actions for staff members in accordance with company policy.

  
  


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  Reporting: Review and audit all timesheets, daily activity logs, and incident reports for precision and compliance. Provide comprehensive end-of-shift summaries to management and executive leadership detailing all operational actions, site visits, and incidents addressed.

  
  


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  Client Relations: Interact with clients and residents professionally to address immediate concerns and maintain strong site-level relationships.

  
  

Qualifications

• Florida Class D Security License (Required)


• Valid Driver’s License with a clean driving record (Required)


• Willing to undergo and pass a background check and drug test.


• Minimum of 3 years of security supervision or leadership experience


• Flexibility for an on-call schedule as needed


• Strong technical aptitude for troubleshooting security equipment


• Excellent verbal and written communication skills


• Professional demeanor and strong attention to detail

#IND3