Security Supervisor - Special Events

Location: Eagle, CO 81631
Employment Type: Full-Time
Compensation: Up to $26.50 per hour
Schedule: This position supports a variety of events and venue operations.
Shifts vary and may include:

• Evening assignments
• Weekend coverage
• Holiday events
• Special event schedules based on operational needs

Position Summary

Citadel Security USA is seeking a motivated Event Security Supervisor to provide onsite leadership at concerts, festivals, community gatherings, sporting events, and other special venues throughout the Eagle area.
This role serves as a key operational resource during live events, helping coordinate security personnel, maintain communication with venue contacts, and support safe and organized event operations. The ideal candidate can lead by example, remain composed under pressure, and effectively manage changing priorities in dynamic public environments.

Key Responsibilities

Team Leadership & Event Coordination

• Direct security personnel during assigned events and venue operations
• Assign posts and adjust staffing placements based on attendance levels and operational requirements
• Conduct shift briefings to review assignments, venue expectations, and safety procedures
• Provide coaching, guidance, and real-time support to event staff throughout each assignment

Venue & Client Support

• Serve as a point of contact between security personnel and venue representatives
• Communicate operational updates, staffing needs, and event-related concerns promptly
• Assist with guest service matters while maintaining venue policies and security standards
• Help ensure a professional and welcoming atmosphere for attendees, vendors, and event personnel

Incident Response & Documentation

• Evaluate and respond to operational issues, disturbances, or emergencies as they arise
• Coordinate appropriate responses while following company procedures and venue requirements
• Prepare clear and accurate reports regarding incidents, staffing activities, and significant events
• Maintain records and documentation in accordance with company expectations

Operational Oversight

• Monitor event activity and crowd conditions throughout assigned areas
• Verify that officers are following post instructions and venue-specific guidelines
• Assist with staffing adjustments when attendance or event conditions change
• Support overall event readiness before, during, and after scheduled operations

Qualifications

Required

• Valid driver's license
• Ability to maintain an acceptable driving record under company standards
• Previous experience leading, coordinating, or supervising personnel
• Strong interpersonal and communication skills
• Ability to work flexible schedules, including evenings and weekends
• Professional appearance and dependable attendance
• Ability to remain organized and make sound decisions in active environments

Preferred

• Experience in event operations, hospitality, venue management, or security services
• Background working with large public gatherings or crowd-management operations
• Familiarity with workforce scheduling, reporting platforms, or operational tracking systems
• Previous supervisory experience in customer-facing environments

Work Environment

This position regularly involves:

• Indoor and outdoor event assignments
• Frequent interaction with large groups of people
• Extended standing and walking
• Fast-paced environments with changing priorities
• Evening, weekend, and holiday schedules
• Leadership responsibilities in public-facing settings

Why Join Citadel Security USA?

• Competitive hourly compensation
• Diverse event and venue assignments
• Leadership development opportunities
• Ongoing operational support and training
• Opportunity to advance within a growing organization
• Collaborative and team-oriented work environment

Equal Opportunity Employer
Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.