Security Systems Service Supervisor

We are seeking a Service Supervisor to lead a team of field and service professionals delivering security, life safety, and building technology solutions.

This role blends leadership, technical oversight, and customer service. You will manage day-to-day service operations, supervise technicians, and ensure customer satisfaction while driving operational efficiency and business growth.This position is well-suited for someone with prior experience in field service, project supervision, or technical management who is ready to take on a leadership role in a growing organization.

• 3–5 years of experience in field service, project management, or engineering
• Prior supervisory or team leadership experience preferred
• Familiarity with one or more of the following industries:
  • Low voltage / electronic security systems
  • Fire alarm & life safety systems
  • Building automation systems
  • Healthcare technology
• Strong financial acumen, including cost control and gross margin management
• Excellent skills in Microsoft Office (Outlook, Excel, Word, PowerPoint; Project a plus)
• Ability to read technical documentation and support a team in troubleshooting and service delivery

What We’re Looking For:

• A natural leader who sets the tone for professionalism, accountability, and teamwork
• Someone with the ability to mentor, coach, and guide service professionals in the field
• Strong problem-solving skills with a customer-first mindset
• Interest in growing within a company that values long-term relationships with employees and clients

• Competitive base pay with performance incentives
• Paid holidays and vacation time 
• Medical, dental, and vision insurance
• Life and disability insurance
• 401(k) with company match
• Tuition reimbursement and professional development opportunities
• Vehicle reimbursement plan or company vehicle (depending on role requirements)

Equal Opportunity Employer All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.