Selden - FoH Team Lead

Job Posting: Team Lead - Front of House at Chick-fil-A

Position Type: Full-Time

At Chick-fil-A, we believe in Excellence through Empathy, Grace, and Grit, and we are looking for a Team Lead with a passion for hospitality and leadership to help us continue delivering exceptional experiences to our guests. This position offers a unique opportunity to lead by example, motivate a team, and grow within a dynamic environment.

Key Responsibilities:

• Guest Service: Provide exceptional, friendly, and efficient service to our guests, ensuring every experience is positive and memorable.
• Team Leadership: Manage, coach, and motivate front-of-house team members. Lead by example and ensure our team follows Chick-fil-A’s service standards.
• Operations: Open and/or close the restaurant according to standard operating procedures, including handling cash and financial transactions.
• Training & Development: Assist in the training and development of new team members, ensuring they understand the Chick-fil-A culture and the high standards we uphold.
• Handling Finances: Oversee cash handling procedures, ensuring accuracy and integrity in daily transactions.
• Maintain Cleanliness & Organization: Ensure the front-of-house areas are clean, well-stocked, and organized throughout shifts.
• Goal-Oriented Leadership: Take initiative to set goals and drive team performance, while giving clear direction under pressure to ensure smooth operations during peak times.
• Collaboration: Work with the leadership team to ensure all restaurant goals are met while maintaining a positive, team-focused work environment.

Qualifications:

• Experience: Previous leadership experience in a fast-paced environment, preferably in the foodservice industry.
• Skills: Strong communication skills, ability to manage multiple tasks simultaneously, and an eye for detail.
• Team-Oriented: Ability to work collaboratively with team members, creating a positive work environment.
• Goal-Oriented: Self-motivated and results-driven, with a focus on achieving team and restaurant goals.
• Adaptable: Ability to remain calm and provide direction under pressure.
• Work Ethic: Demonstrates Empathy, Grace, and Grit in every task and interaction.
• Food Management Certificate: Valid Suffolk County Food Manager License/ ServSafe License is a plus !

Benefits:

• Flexible Schedule: We understand the importance of work-life balance and offer flexible hours.
• Health Insurance: Comprehensive coverage to take care of you and your family.
• Dental & Vision Insurance: Protect your smile and your vision with great insurance options.
• 401(k) Matching: Plan for your future with our 401(k) program and company match.
• Mileage Reimbursement: If you’re driving for work-related purposes, we’ll compensate you for mileage.
• Employee Discount: Enjoy delicious meals on us during your shifts.

If you are a driven, compassionate leader with a heart for service and a commitment to excellence, we would love to hear from you! Join the Chick-fil-A team and help us deliver outstanding experiences to our guests every day. Apply today!

Benefits

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Mileage reimbursement
• Employee discount