Self Directed Care Support Broker

Description

We’re looking for someone who enjoys helping others achieve their maximum potential by helping them remain in the community while working on their recovery, wellness and independence. If this piques your interest, the Self-Directed Care Support Broker maybe a good fit for you!

As the Self-Directed Care Support Broker, you’ll be responsible for recruiting and enrolling eligible adults into the program, submit goals and budget to the Program Manager, as well as assessing the needs of the participants to help them along their journey.

Independent Living, Inc., is a progressive and dynamic cross-disability services organization and a leader in the provision of peer services in the Hudson Valley region. As a Self-Directed Care Support Broker, you must possess strong understanding of person-centered planning, recovery, and wellness, be willing to travel and work evenings and weekends and have excellent written and verbal presentation skills with the demonstrated ability to write clear, articulate notes. Bachelor’s degree strongly preferred or other advanced professional degree or certificate, preferred.

DUTIES AND RESPONSIBILITIES:

• Educate and enroll eligible adults into Self-Direction program, emphasizing engagements in community settings.
• Orient participants to program goals and participant responsibilities.
• Support participant in completing recovery-oriented Assessments that promote individual wellness and independence. Activities include, but are not limited to, documenting recovery goal(s), designing individualized budget and mapping network of community supports for achievement of goals.
• Review and submit each Goal and Budget to the Program Manager within required timeframe and with regular communication related to alignment of program activities and budgeting. 
• Support each participant in achieving recovery goal(s) by identifying and linking to natural, community, healthcare, and multi-system goods, services, and supports. Conduct quarterly assessments with clients to monitor progress of goals, mitigate crisis services and success in program participation.
• Support each participant in evaluating the quality of services, supports, and products they currently receive through traditional and non-traditional networks, supporting modification of wellness-related activities and goals as necessary.
• Verify and monitor participant expenditures regularly, including managing collection of receipts as necessary and assisting participants with billing and purchasing.
• The Support Broker discharges participants when applicable in accordance with the program policies and procedures.
• Create and maintain accurate documentation of participant interactions and purchases, at the direction of the Program Manager and in accordance with state and federal policies and within required timeframes.
• Complete and submit all reports and paperwork on time, at the direction of the Program Manager as required by the program.
• Participate in regular supervision meetings with the Program Manager, with emphasis on ensuring participant satisfaction, program operation, and alignment of program activities to Self-Direction Program Model.
• Attend and actively participate in all meetings, training sessions and educational workshops and learning collaboratives required by Independent Living, Inc. and specific to best practices for Self-Direction, including appropriate methods of service delivery.
• Present information regarding program activities to internal and external stakeholders as needed and participate in Advisory Body offering Program and provide feedback as required.
• The above list of responsibilities is not intended to be all inclusive, other responsibilities and/or training may be assigned or required.

SHIFT: 

• Monday through Friday 9am-5pm.

PAY RATE:

• $22.25

BENEFITS:

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Flexible Spending Account (FSA)
• Mileage Reimbursement
• Paid time off
• Paid holidays from the first day of employment

Requirements

• Minimum of a high school diploma or equivalent, required. 
• Experience with and knowledge of peer support movement and the behavioral health system, preferred. 
• Possess strong understanding of person-centered planning, recovery, and wellness.
• Must be fingerprinted and cleared by the Office of Mental Health.
• Must have flexibility and be able to attend community events. 
• Must be comfortable with public speaking and conducting presentations.
• Bilingual (Spanish/English) capabilities a plus.
• Knowledge of ASL also desirable.
• Knowledge of disability related programs and services, a plus.
• Demonstrated ability to recognize the need for and facilitate connections between consumers and ILI and other disability related services. 
• Knowledge of local, statewide and national disability related issues and community dynamics.
• Excellent written and verbal presentation skills with the demonstrated ability to write clear, articulate notes.
• Excellent critical thinking skills required for finding budgeting errors.
• Ability to use standard business software including Word, Excel and PowerPoint.
• Ability to keep information confidential and private.

ILI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to a person's race, religion, creed, color, sex, gender identity or expression, age, national origin, disability status, sexual orientation, marital or familial status, pregnancy, reproductive health decisions, military status, veteran status, predisposing genetic characteristics or carrier status, domestic violence victim status, citizenship or immigration status. arrest or conviction record or any other status protected by federal or state law.