Semi-Truck Sales Manager (Used)

The Used Truck Sales Manager will play a pivotal part in selling used trucks while maintaining appropriate levels of gross profit, volume, and customer satisfaction. This role manages a team of Used Truck Sales Reps, ensuring that they are well trained and have what they need to succeed.

Key Responsibilities

• Source and purchase pre-owned trucks through auctions, fleets, and trade-in appraisals


• Manage the valuation, pricing, and selling of used truck packages


• Partner with the service department to minimize repair costs and turnaround time


• Formulate annual and monthly business plans, sales objectives, and expense budgets with executive leadership


• Recruit, onboard, and train new sales representatives


• Ensure staff maintains active licensing and CDL credentials


• Manage dealership lead systems, prospect tracking tools, and client follow-up protocols


• Resolve high-level customer service escalations and maintain positive public relations


• Submit expense reports


• Complete employee performance reviews on time


•  Travel as required to attend auctions, meet clients, and inspect vehicles

Qualifications

• 3 to 5 years of commercial truck sales experience


• Background in inventory buying or team leadership preferred


• Established network of industry contacts, including dealers, auctioneers, and fleet managers


• Vast knowledge of Class 8 semi-tractor specifications, market valuations, and commercial applications


• Ability to manage budgets and analyze store performance metrics


• Excellent negotiation, conflict resolution, and interpersonal communication skills


• Valid driver's license (CDL highly preferred)

• 401(k) retirement plan with employer contribution


• Health, dental, and vision insurance


• PTO and holiday pay begin accruing immediately