Job Description:
The Senior Accounts Receivable Specialist is responsible for the accurate recording of all cash received from customers that needs to be correctly applied as dictated by the customer and the daily balancing of cash received and posted against the general ledger. Duties include serving as the backup for all team lead functions for cash applications.
KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS
- Daily research and accurately input cash receipts into the customers’ accounts and verify that all cash is applied correctly
- Research accounts to clear and discrepancies (short payment/ misapplications) and questions that arise
- Conducts a daily balancing procedure to ensure that all cash posting, sales and credits from prior day agrees with general ledger
- Generates monthly reconciliation of cash received by the general ledger
- Updating complex Excel reports daily and keeping management updated
- Assist team lead in reviewing daily work assigned and moving tasks around as needed to ensure all work is completed on time
- Assists the team in training new employees and team members on new tasks
- Assist with periodic third-party audits, providing support documentation
- Assists in enhancement projects such as system testing, automation and any other improvements which need to be implemented
- Identify inefficiencies and propose solutions
- Additional ad hoc tasks and projects assigned
LEADERSHIP RESPONSIBILITIES
- This position’s leadership responsibilities involve demonstrating ethics and integrity, developing adaptability, displaying drive and purpose and exhibiting leadership stature
- Helps to mentor and train newer collectors in collections processes and techniques
COMPETENCIES - SKILLS
- Results focused, solves problems while displaying self-control
- Accurate, demonstrating numerical and financial astuteness
- Works effectively with systems
- Organized, structured and assumes responsibility
- Works with limited supervision
- Practice listening skills and is highly focused on customer service
- Successfully negotiate and develop professional partnerships with internal and external clients
EDUCATION AND EXPERIENCE
- High School education is required
- Bachelor's degree preferred
- 5-7 years prior commercial accounts receivable is required
- Knowledge of general accounting principles
- Technically skilled to operate in multiple ERP and various systems
- Proficiency in Microsoft Excel (Pivot tables, Lookups)
- Strong analytical research and resolution skills
CORE VALUES
At Wheels, we believe in fostering a culture that is built on our Core Values and Guiding Principles. We cultivate a culture of excellence and innovation by upholding these values, driving our collective success and growth.
Integrity – Always act with integrity and honesty.
- One Team – Treat others with dignity and respect; act as a cohesive, inclusive and accountable team that is making a difference.
- Innovation – Drive continuous improvement, spark creativity and embrace next generation thinking.
- Customer Success – Ensure that customer and driver success is at the heart of everything we do.
CULTURAL ATTRIBUTES
At Wheels, our culture guides us how we work every day, and we look for team members who show these behaviors:
- Discipline Drives Quality – Plan the Trip: Think proactively, hold a high bar, follow through by leveraging experience and systems. To produce quality outcomes, we must be intentional and deliberate in everything we do, from big bets to daily execution.
- Intellectually Curious – Fuel Your Minds: Be bold, challenge assumptions, think differently, look outside the box. Strive to unlock your own thinking and create new possibilities.
- Commit and Deliver – Own It: Take responsibility for your work, from start to finish, and be accountable for the results. Think and act like an owner of the business.
- Relationships Matter – Share the Ride: Trust is central, both with key internal and external stakeholders. Relationships are not a side effect of work but a driver of success.
JOB SPECIFICATIONS, PHYSICAL DEMANDS and WORK ENVIRONMENT
- Work Environment: This hybrid position is in Alpharetta, GA and operates in a professional office environment.
- Position Type/Standard Schedule: This is a full-time position, Monday through Friday; Hybrid (3 days onsite – Tue, Wed, Thur.) 8a-5pm.
- Travel: Minimal travel – from 0% to less than 10%.
- Physical Demands: Speak, hear, and see, and to use hand and fingers for computer keyboard and phone. Sit or stand for extended periods of time. Reach above head to pull paper attachments.
DISCLAIMER
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Our Benefits
Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family.
Pay Range:
$51,000-$71,400
The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here.
EEO Statement
Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.
Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.