Senior Administrative Assistant

Job Requisition ID: 94647

Location Designation: Hybrid - 3 days per week 

Role Overview:

At New York Life, the Field Experience (FX) Value Stream is an organization which was established to empower advisors with the tools, training, and support they need to thrive. By aligning training, compensation, onboarding, productivity, and field strategy, the Field Experience value stream provides the capabilities needed to attract, retain, and empower the best agents and advisors in the industry.

The Senior Administrative Assistant will provide comprehensive administrative support to several VPs in FX, as well as assist with departmental engagement initiatives and other administrative duties as needed. This role requires excellent organizational and communications skills, strong attention to detail, discretion in handling confidential information, well developed customer service acumen and the ability to multitask and meet demanding deadlines.

What You'll Do:

• Telephone coverage to include assisting caller or taking messages for routing to the appropriate individual


• Manages the VP’s emails and files for recordkeeping


• Manages the VP’s calendar


• Coordinate VP’s travel


• Reconciles and submit VP’s travel expenses as well as process other expenses as needed


• Coordinate and schedule meetings, reserve rooms, forward meeting notices, arrange conference calls or video conferences, order meals, arrange dinners, and prepare meeting materials

What You'll Bring: 

• Minimum 5-7 years of administrative support experience


• Degree preferred or work experience


• Previous experience in Financial Services is required


• Proficient with Microsoft Office Package – Teams, Outlook, Word, Excel, PowerPoint and Access a plus


• Excellent recordkeeping


• Excellent file management - creation, maintenance, and disposition


• Coordinates all travel and expenses


• Timely and accurate expense management


• Directs inquiries and follow ups with the appropriate parties to assure timely and thorough resolution


• Familiar with the infrastructure of the Foundational Business and can route inquiries to the right place quickly within and outside of the division


• Understands Company policies and procedures and can resolve routine inquiries for staff quickly and correctly


• Demonstrates a strong sense of urgency


• Possesses a clear understanding of priorities


• Good oral and written communication skills


• Must be discreet in handling confidential information


• Must be a team player

#LI - EM1

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Job Level: LEVELAA3

Pay Transparency

Salary Range: $60,500-$86,000 

Overtime eligible: Nonexempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Job Requisition ID: 94647

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