Overview:  

Provides high level, more complex administrative support to the Head of Corporate Services and the Corporate Services department

Work Model & Office Locations:

This role follows a hybrid work model, requiring onsite presence four days per week at M&T Bank’s corporate headquarters

• 345 Main Street, Buffalo, NY

Primary Responsibilities:     

• Responsible for heavy calendar management, schedules and reschedules of travel. This also includes monitoring emails and actioning urgent items to ensure they are seen and addressed in a timely fashion
• Serve as a liaison between manager and bank personnel, responding to questions and issues on departmental matters
• Prepare and arrange business presentations, management letters, and other communications to include agendas, meeting minutes
• Creates non-routine correspondence and communications on behalf of manager
• Responsible for booking and monitoring travel arrangements (flights, hotels, ground transfers, etc.)

• Tracks and processes expense reports in a timely manner. Prepare disbursements and billings for approval.  Maintains financial expense records
• Supervision of the front desk receptionist for the 18th floor and their work
• Point of contact to plan and execute event planning needs for the division. This is inclusive of Town Hall meetings, engagement events and all other events for Corporate Services
• Assists with updating the Insider and CommunityOne page for the division
• Partner with the Corporate Services senior leadership team to provide support and attend meetings as needed
• Perform high level administrative / project assignments, relieving management of many day-to-day operations and ensuring smooth functioning of department
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promote an environment that supports belonging and reflects the M&T Bank brand
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
• Complete other related duties as assigned

Education and Experience Required:       

Associate's degree or equivalent in experience      

4 years progressive secretarial/administrative support experience with demonstrated development of skills on-the-job

Education and Experience Preferred:

Workday Experience

Location