Senior Ambassador (Central Florida)

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Senior Ambassador (Central Florida)

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locations

United States - Florida - Tampa

United States - Florida - Orlando

United States - Florida - Tallahassee

United States - Florida - Jacksonville

time type

Full time

posted on

Posted 2 Days Ago

job requisition id

31085456

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
Career development with an international company where you can grow the career you dream of .
Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
An excellent retirement savings plan with high employer contribution
Tuition reimbursement, the Freedom 2 Save

student debt program and FreeU

education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works out remote in the Diagnostics Division.
We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people.
What You’ll Work On
The Sales Ambassador will be the representative of Abbott and the Abbott Diagnostics Division (ADD) brand to the customer. The Sales Ambassador operates as the primary account management contact with customer account; with a focus to improve economic profitability; increase customer loyalty; business retention; and drive value expansion. Additional functions include:
Act as trusted partner to existing customers
Build promoters and achieve targeted retention rate
Manage and drive development of accounts according to strategic account plan (i.e., value expansion and economic profitability)
Coordinate order, delivery, and billing
Position Territory/Location
The territory covers from Orlando, FL north to Jacksonville, FL with some account coverage in Tallahassee, FL.

Qualified candidates must currently live in the territory; moreover, they should live near a major airport in this territory.

Relocation assistance is not authorized for this position.
Position Accountability Scope
Be the representative of Abbott and the ADD brand to the customer with emphasis on laboratory management. Will interact with Acquisition and Sales Specialist teams; Value Expansion Representative; Area/ Regional Marketing; Customer Support Center and Technical Service; Finance. This position is a very visible and will influence customer purchase decisions. Makes decision on reagent utilization on integrations and troubleshooting product replacement that impacts annual supply budget of approximately $3M for US. Considers financial and customer implications as part of decision making. Critical contribution to the effectiveness of the CAPA system with responsibility for accurate documentation of customer complaints and the actions taken to resolve those concerns. Exhibits high level of integrity; honesty; keeping commitments and presenting information completely and accurately to both internal and external customers. Monitor and maintains customer satisfaction through direct contact. Adheres to safety guidelines; policies; procedures.
Minimum Position Requirements
Bachelor’s degree or equivalent relevant experience required.
2+ years’ experience relevant healthcare/sales experience
Ability to travel up to 50% in assigned territory and other domestic business locations.
Preferred Position Requirements
Bachelor’s degree in Business, Biomedical, Engineering, Electrical, Mechanical, Medical Technology or Commercial is preferred.
Experience interfacing with customers.
Strong people management and communication skills.
Trouble shooting/problem solving skills.
Proficient with MS Office (e.g., Word, Excel, and PowerPoint); internet savvy.
Shows ability to prioritize work independently.
Negotiation skills.
Demonstrate sales skills.
Commitment to customers; Service-minded
Demonstrates innovation, adaptability, and schedule flexibility; Considers a dynamic environment as an opportunity to learn and grow.
Analyzes discrete issues and provide solutions; Identifies missing information or recognizes underlying issues; Organizes thoughts and information into clear explanations or presentations.
Anticipates, identifies and meets internal and external customer needs and requests; Negates and Resolves Conflicts; Maintains a professional demeanor, even under stressful conditions.
Makes logical timely decisions based on analysis and experience.
Effectively Manages Time; Prioritizes tasks and defines tasks necessary to meet goals; Organizes own activities and time to complete multi-faceted tasks and assignments; Manages daily workload related to call documentation; parts inventory and cycle count accuracy.
Demonstrates proficiency and works efficiently with computer and other digital devices.
Adheres to proper call documentation.
Displays effective oral and written communication to accomplish business goals and foster building customer rapport and relationships.
Develops self by acquiring the skills, knowledge and experience to support the business direction of the organization and grow professionally.
Persuades others to support a course of action; acts proactively to originate actions to improve existing conditions and process.
* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:

www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com , on Facebook at

www.facebook.com/Abbott

and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
$72,700.00 – $145,300.00

In specific locations, the pay range may vary from the range posted.
JOB FAMILY:

Sales Force

DIVISION:

HIAC Core Lab

LOCATION:

United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 50 % of the Time

MEDICAL SURVEILLANCE:

No

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of

Minorities/Women/Individuals

with

Disabilities/Protected

Veterans.EEO is the Law link - English:

http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol:

http://webstorage.abbott.com/common/External/EEO_Spanish.pdf
About Us

Abbott

is about the power of health. For more than 135 years,

Abbott

has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.
The people of

Abbott

come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges.
We invite you to explore opportunities at

Abbott

, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer,

Abbott

welcomes and encourages diversity in our workforce.

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