Senior Analyst, Operations (Central Region)

The Sr. Analyst role supports the Caesars Entertainment ‘Enterprise Analytics’ department mission of providing world class analytical support, delivering insights that drive profit, and being a reliable business partner for all operational areas including Gaming, Marketing, VIP (Casino) Marketing/Operations, Hospitality (Hotel/ Food &Beverage/Retail/Conventions).  The Sr. Analyst will contribute to the leadership of the team by helping to mentor, train, and guide the junior analysts.

• Interact with Senior leaders in the organization to develop and refine requests for analyses.  Identify potential business opportunities and pursue them through analytics and creative solutions in consultation with team leadership
• Conduct objective, rigorous analytics to help the business improve profitability, operational processes, and customer service with minimal guidance from management – e.g., identification and evaluation of revenue growth opportunities, resource optimization, optimal investment mix, competitive market dynamics, customer behavior, and pricing optimization
• Distill vast datasets into actionable insights and recommendations that guide decisions and strategies.
• Develop presentation materials that synthesize analyses into a format ready for senior management consumption and assume a substantial role in communicating analysis findings clearly, concisely and compellingly to senior management, in both verbal and written formats.  Assist Analyst I &II team members in structuring and executing their analytics and in developing presentation materials
• Participate actively in discussions with senior clients, and assist in driving the development, implementation and evaluation of strategic projects
• Develop and support reporting for operating departments to provide senior leaders visibility into trends and business performance drivers
• Use technology (e.g., SQL, R, Tableau, Google BigQuery, Python) to develop analytics and reporting tools; take an active role in integrating new technologies and tools into the department’s processes.  Experienced in working in both Microsoft Excel and PowerPoint
• Propose and implement improvements that drive material efficiencies in processes and reporting
• Lead projects that require input from other Analytics team members; contribute to cross-Analytics team projects
• Help to train, on-board, and develop junior analysts in technical skills, tools& processes

• Bachelor's degree from an accredited four-year college
• 2+years of professional work (or equivalent experience)
• Demonstrated business acumen for the casino industry; can articulate the fundamental drivers of business performance
• Advanced skills in querying, analyzing, and visualizing large data sets. Proficiency in SQL and ideally one or more of the following programming languages: R, VBA, SAS, Python, and experience in working with Google BigQuery. Experienced in Microsoft Excel and PowerPoint
• Strength in critical thinking, problem solving, and written and verbal communication. Comfort in articulating complex information and analyses to a variety of audiences
• Intellectual curiosity and willingness to quickly learn relevant database applications and software
• Ability to effectively interact with and influence key stakeholders, manage multiple projects simultaneously, and meet deadlines while consistently delivering accurate and high-quality work
• Demonstrated ability to work effectively in a team-oriented environment
• Ability to uphold and demonstrate the highest level of integrity

ADDITIONAL REQUIREMENTS

• Bachelor's degree from a top-tier program in one of the following areas: Finance, Marketing, Engineering, Economics, Mathematics/Statistics, Hotel Management, Business, or Data Science
• Graduate Degree in one of the following areas or in an equivalent technical field: Business, Economics, Mathematics/Statistics, Hotel Management
• Experience in the application of statistical analysis and test/control to the casino business
• Hyperion experience a plus
• Prior experience in the gaming/hospitality industry and experience in analytics