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Senior Analyst Operations Performance

Job Description - Senior Analyst Operations Performance

Description

  • Develops and refines analytical best practices and standards.

  • Ensures accuracy and integrity of key operational dashboards and their internal and external sources, and implements changes to these systems as needed.

  • Analyzes operational performance using financial and productivity data, including impact to and from company-wide processes and performance.

  • Interprets results using a variety of techniques ranging from simple data aggregation via statistical analysis to complex data mining done independently.

  • Provides recommendations on strategies, changes, and continuity based on results of thorough research and analysis.

  • Designs, develops, implements and maintains business solutions and recommendations to improve performance.

  • Manages operational process improvement projects according to realistic plans and expectations.

  • Conducts ad hoc analyses on various departments and branches.

  • Maintains and publishes standard reports for Executive Operations.

  • Maintains databases and develops weekly/monthly metrics reports.

  • Provides guidance and mentoring to junior analysts.

QUALIFICATIONS

  • Five to eight years business and/or data analysis experience

  • Demonstrated advanced skills in Microsoft Excel, including PowerPivot and PowerQuery

  • Knowledge of IBM Cognos, MS PowerBI, SQL, and VBA a plus

  • Demonstrated excellence in analytical and problem solving skills, as well as the ability to coordinate the work of others and work with all levels of management

  • Must possess the ability to work on various assignments simultaneously

  • Must demonstrate strong interpersonal, written and verbal communication skills 

  • Must demonstrate a strong knowledge of operational and data structures

  • Must possess project management skills. 

EDUCATION

  • Bachelor’s degree in business administration, information systems, computer science, mathematics or a related field from an accredited college or university or the international equivalent required.

SPECIAL INSTRUCTIONS TO CANDIDATES

  • EOE/AA M/F/D/V



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