Senior Application Systems Analyst - with Growth Opportunities

Ultimate Staffing is recruiting for a Senior Application Systems Analyst in Boston, MA. This is a Direct Hire opportunity, offering a hybrid schedule, paying $110-$137k DOE. Qualified candidates will have experience working with Financial and HR platforms. Apply today!

ESSENTIAL DUTIES AND RESPONSIBILITIES

Ongoing Administration

• Lead engagement with departments to better understand and define their long-term vision and strategy for use of enterprise level applications.
• Capture, analyze and deliver meaningful insights from application usage and metrics.
• Work with vendors to understand and resolve escalated issues before users are impacted.
• Respond to issues reported by users; research and resolve issues in a timely fashion.
• Perform advanced application support, including but not limited to: application setup, configuration, implementation, maintenance, updates, user access, permissions, security, and privacy. It also involves troubleshooting, researching user problems, resolving production issues.
• Perform compliance maintenance, ensuring existing infrastructure, applications and business processes meet with current and future regulatory controls placed on the organization (GAAP, PCI, HIPPA).
• Provide excellent customer service: communicate in a friendly and professional manner, empathize with users on system issues.
• Have a deep understanding of application functionality -attending trainings and/or reading documentation.
• Participate in vendor user groups and online listservs, and review contents of vendor updates, to ensure optimization of the capabilities of the assigned applications.
• Perform maintenance of existing, and drafting of new application documentation to support the Applications Team and the organization.
• Mentor and coaches application system analysts.
• Update work tracking tools and other administrative tasks.

Project Activity

• Participate on project teams as the enterprise application solutions lead.
• Work with users to understand and help define scope and requirements of the project.
• Use technical and analytical skills to determine best approaches to tailoring systems to meet project requirements.
• Implement configuration changes.
• Develop and execute test scenarios based on requirements.

JOB REQUIREMENTS

Education/Experience

• Bachelor's degree in Computer Science, Engineering, or equivalent experience.
• 5+ years experience as an Application Analyst or similar experience, or relevant software development experience.

Knowledge/Skills

• Excellent interpersonal, communication (written, verbal, listening),and presentation skills are required.
• Ability to learn new vendor applications quickly and utilize application tools to tailor system to meet user requirements.
• Understanding of data modeling, database management, project management, business analysis and business process mapping is a plus.
• Experience gathering requirements and writing users stories is desired.
• Business application support and business process expertise is expected.
• Software development experience and/or coding experience is a plus.
• Preference given to individuals with prior experience administering human resource management systems and/or accounting and financial management software.

Technology Skills

• Experience with financial and administrative solutions is preferred.
• Proficient with Google Suite and/or Microsoft Office Products is required.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.