Senior Assistant Program Manager: West Lake - Cottage 5 | Full-Time 1st Shift/On Call | Lowell, MI

Make a real impact—help someone build independence while building a career, you’re proud of.

The Senior Assistant Program Manager is a key leader within Hope Network’s Residential Services team. In this role, you will support the daily operations of a Specialized Adult Foster Care (AFC) program while providing leadership, coaching, and oversight to Direct Support Professionals and Shift Managers. Working alongside the Program Manager, you will help ensure high-quality services, regulatory compliance, person-centered care, and a safe, supportive environment where individuals can thrive. 

What You’ll Do

• Administrative Duties




• Employee Relations and Evaluations


• Monthly Reporting




• Assist in Hiring/Onboarding Process


• Ensuring team is compliant with all state and federal regulations


• Encourage positive relationship building & Promoting Independence


• Transportation and Participation in Community Activities


• Personal Care/Assistance with Activities of Daily Living


• Medication Administration/Health Monitoring

What We’re Looking For 

• A positive leader who enjoys supporting and developing others


• Strong communication, organization, and problem-solving skills


• Ability to manage multiple priorities in a fast-paced environment


• Commitment to person-centered care and quality services


• Ability to build strong relationships and promote teamwork

What You Bring 

Preferred: 

• Experience in residential, behavioral health, or human services settings

Required: 

• Valid driver's license


• High school diploma or equivalent


• Two years of leadership or supervisory experience


• Ability to obtain CPR/First Aid certification


• Basic computer skills


• Ability to lift up to 50 pounds and assist individuals as needed


• Ability to work scheduled shifts, including weekends


• Ability to pass required background checks

Top Benefits 

• Competitive pay


• Medical, dental & vision insurance (may vary based on job status)


• Virtual Concierge Medical Services


• 403(b) retirement with company match (up to 3%)


• Generous Paid Time Off (PTO)


• Paid training + career growth opportunities


• Tuition reimbursement and scholarship opportunities


• Employee Assistance Program (mental health + support)


• Company-paid life insurance

Why Hope Network 

Not your average job. Not your average impact. 

At Hope Network, you’re not just filling a role—you’re showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters. 

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.

Apply today and start making a difference.