Senior Associate, Business Manager, Global Client Solutions

Job Description

Senior Associate, Business Manager, Global Client Solutions - Clients & Strategy

About Us

IFM Investors is a global asset manager, founded and owned by pension funds, with capabilities in infrastructure equity and debt, private equity, private credit, real estate and listed equities.

Our purpose is to invest, protect and grow the long-term retirement savings of working people. We believe healthy returns depend on healthy economic, environmental and social systems - and these are evolving on a scale never experienced before. To find opportunity, build value and meet the needs of future generations, you need scale, skill and expertise. That's what IFM Investors has built up over 30 years.

With assets under management of approximately $263.6 AUD billion (at 31 October 2025), we prioritise the interests of over 814 institutional investors worldwide. IFM operates from 16 offices across Australia, Europe, North America and Asia.

For more information, visit ifminvestors.com.

The Opportunity

At IFM, you're not just part of an investment company - but an invested one. We see the work we do as the chance to take sustainable, responsible steps forward for millions of people around the world.

So, we have made sure to create a workplace that's inclusive, accountable and collaborative. Where you're given the opportunities to make a meaningful contribution and grow your skills. All while feeling valued and supported for who you are and what you bring to the team.

Along with the chance to make a meaningful, positive difference from day one, we offer a competitive salary and generous leave entitlements. Our hybrid and flexible approach can vary by team and role, it is built around trust. We encourage our people to manage their work life rhythm in a way that works best for them and their teams.

Business Overview

Our Clients & Strategy team covers Business Development, Investor Relations, External Relations, Sustainable Investment and Brand, Marketing & Communications, including Internal Communications.

It is responsible for all communications to investor prospects, existing investors and their asset consultants, as well as a broad range of other stakeholders, including governments and media.

The Role

• Provide NAM support to the COO of Global Client Solutions and the broader GCS team in the following areas:
• Contribute to, and produce, regular reporting on GCS metrics and performance Indicators via Salesforce and Pipe.
• Act as point of contact for Salesforce, Pipe and Loopio across GCS in NAM, highlighting areas of potential improvement for delivery on a global basis.
• Contribute to the design, and support the implementation, of the World Class IR programme.
• Provide support to business development activities through the generation and provision of market intelligence and market mapping.
• As required, collaborate with partners across the IFM business to advance the GCS mission, escalating issue to the COO as appropriate.
• Act as the NAM business point-person for the production of materials for inclusion in The Bridge and Town Halls.
• Contribute to the control of the key operational and regulatory risks run by GCS, producing MI on risk profiles as necessary.

Strategic Planning

• Contribute to, and produce, regular reporting on GCS metrics and performance Indicators via Salesforce, Pipe and Loopio.

Business Performance

• Act as point of contact for Salesforce, Pipe and Loopio across GCS in NAM, highlighting areas of potential improvement for delivery on a global basis.
• Contribute to the design, and support the implementation, of the World Class IR programme.
• Provide support to business development activities through the generation and provision of market intelligence and market mapping.

Policy and Process Management

• As required, collaborate with partners across the IFM business to advance the GCS mission, escalating issue to the Global Head as appropriate.
• Act as the Australia business point-person for the production of materials for inclusion in The Bridge and Town Halls.
• Contribute to the control of the key operational and regulatory risks run by GCS, producing MI on risk profiles as necessary.

Your Background and Experience

• 5 plus years experience in a similar role within an Asset Manager - preference for Private Markets
• Experience working with diverse teams of internal and external resources
• Project management and change management experience a plus; global project experience a significant plus
• Experience of an institutional sales environment
• Experience dealing with senior stakeholders across multiple functions
• Tertiary education a preference but not essential
• CFA, CAIA a plus but not essential
• A sound understanding of the institutional asset management business, our clients and the markets in which we operate
• Understanding of the institutional sales process and its accompanying metrics
• Ability to make sensible and pragmatic decisions, and to understand the wider business context
• Awareness of the key strictures of the regulatory environment that GCS operates under in NAM.
• Demonstrated ability to work in a fast paced/high pressure environment, delivering to multiple deadlines and different stakeholders
• Excellent written and verbal communication skills
• In-depth understanding of Salesforce
• Advanced skills in Microsoft suite of products, eg Excel, Powerpoint, Word
• Demonstrated high-level skills with MS CoPilot

The anticipated base salary range for this position is listed below. Exact compensation amount may vary and will be determined by several components including but not limited to the individual's experience, skills and qualifications. Total compensation for this role includes eligibility for a discretionary performance-based bonus.

$160,000 - $190,000

IFM also offers robust benefits offerings which include but is not limited to Comprehensive Medical, Dental and Vision plans (significant employer subsidy), 401(k) program with company match; Flexible Savings Accounts (FSA), Life Insurance, Long-Term Disability (LTD) and Short-Term Disability (STD) Insurance; Employee Assistance Program (EAP), Commuter Benefits and Headspace subscription.

Ready to invest in what matters?

With IFM, that includes your own career. Visit ifminvestors.com/careers to find out more.

IFM Investors is committed to promoting an inclusive culture where all employees are valued and recognised for their unique qualities, backgrounds, and perspectives. We champion all groups regardless of race, gender, religion, sexual orientation, age, disability, or family status. We are committed to providing individuals with disabilities reasonable adjustments to participate in the job application or interview process. Please contact us if you require specific support at any stage of the recruitment process at [email protected]