Responsibilities:
- Problem solver – Logical and efficient, with keen attention to detail. Able to boil complex problems down to their constituent elements and then formulate and evaluate a range of alternative solutions.
- A foundational and working knowledge of the Accounting Industry, including Tax and Audit
- Analyze various micro and macro business processes to create a complete picture of workflows and technical requirements for automation solutions
- Analyze business processes to identify and document key opportunities for process improvement, standardization, and automation
- Become a Subject Matter Expert on all business processes being analyzed for automation
- Work with stakeholders to perform impact analysis to ensure business readiness for automation solutions, including facilitating business process documentation changes and employee/client readiness and adoption
- Evaluate business processes and align appropriate automation solution(s) to ensure they meet business requirements and needs
- Continuously analyze and monitor implemented solutions to ensure optimal performance and opportunities for continuous improvement as well as debug and quickly resolve any issues that periodically arise
- Execute work leveraging Agile and Scrum methodology; gather requirements in Epics, Features, and User Stories; define acceptance criteria, appropriately size stories.
- Serve as the team's Scrum Master, facilitating all Agile ceremonies — daily standups, backlog refinement, sprint planning, sprint reviews, and retrospectives
- Own and maintain the team backlog, partnering with Process Owners and stakeholders to prioritize and groom work items ahead of each sprint
- Act as a servant leader to the team, proactively identifying and removing impediments to keep delivery on track
- Facilitate and coordinate requirements walk-throughs and signoffs working with key business and technology stakeholders
- Leverage influence to drive work among disparate teams with competing priorities
- Be a trusted automation and tooling advisor by providing objective, practical and relevant ideas, insights, and advice; work with teams to drive a continuous improvement mindset that is always looking for ways to improve efficiency
- Lead collaboration activities with internal and external business and technology members and stakeholders throughout automation lifecycle
- Work within defined Software Development Lifecycle governance processes
Qualifications:
- Hyper curious with a continuous learning and growth mindset; adaptive and innovative
- Demonstrated ability to work individually as well as within a team and build strong and collaborative working internal and external relationships through interpersonal skills
- Willingness to help colleagues and peers through coaching and mentorship
- Proven experience working with data problems to solve and come up with innovative ideas and make things happen without management direction
- Ability to communicate at all levels to present and articulate complex concepts in a clear manner
- Experience with documenting processes and practices while effectively prioritizing multiple tasks, priorities, projects and deadlines
- Expert knowledge of Excel and experience working within Office 365 (Flow, Forms, SharePoint, PowerPoint, etc.)
- Understanding of Agile methodology, Scrum Framework, and Software Development Lifecycle (SDLC)
Preferred Skills:
- Foundational knowledge of computer science and software development fundamentals
- Prior consulting experience
- Lean Six Sigma Certification
- Scrum Master certification (CSM, PSM, or equivalent)
- Experience with data analysis leveraging database principles: Oracle, SQL, MongoDB, etc.
- Experience and exposure to Automation and BPM tools and capabilities such as UiPath, Automation Anywhere, Blue Prism, Pega, WorkFusion, Azure, Microsoft Power, AI, ML, NLP, etc. is a major plus