Senior Business Analyst

Description

Job Title: Senior Business Analyst

Ministry/Department: Information Technology

Reports to: Chief Technology Officer

Status: Full-Time, exempt

Supervisory Role: Yes

Objective

This role is responsible for advancing organizational effectiveness through the strategic leadership of data, business processes, technology adoption and AI integration. By partnering with ministry and operational leaders, this position develops governance standards, drives process improvement initiatives and implements solutions that enhance decision-making, operational transparency and ministry impact.

The role also leads change management, training and documentation efforts to ensure sustainable adoption of systems and processes while supporting audit readiness and organizational continuity. All of this work is carried out within the context of an authentic and growing relationship with Jesus Christ.

Key Responsibilities

• Maintain an authentic and growing walk with Jesus Christ through the ongoing spiritual disciplines of Bible reading, prayer, personal worship, fasting, confession and fellowship
• Lead the documentation and mapping of existing applications and data sources to drive the development of a unified data warehouse
• Partner with IT and ministry teams to define system requirements and improve enterprise data accessibility
• Drive the integration of automation tools within ministry workflows to enhance efficiency and streamline processes
• Assist with establishing and maintaining documentation standards to ensure system transparency, continuity and audit readiness
• Oversee the development of training resources and knowledge-sharing practices for new technology adoption across ministries
• Lead process reviews to identify opportunities for workflow optimization and recommend actionable improvements
• Define and govern data definitions, business rules and critical metrics required for warehouse development
• Lead adoption strategy and change management for new systems and processes, ensuring ministry teams understand value and workflow changes
• Lead and develop AI training efforts, providing direction and oversight to drive AI adoption, integration and optimization across ministry teams and organizations

Competencies

• Model The Church of Eleven22® mission, vision and core values
• Ability to maintain strict confidentiality
• Ability to adapt to change
• Strong proactive communication skills

• Analytical thinking and problem-solving skills
• Attention to detail, especially in data documentation and review
• Strong organizational and time management abilities
• Ability to translate complex technical information for non-technical audiences
• Collaboration and teamwork, particularly across ministries
• Proficiency in data visualization and reporting tools
• Experience with process mapping and workflow optimization
• Initiative in identifying areas for process improvement
• Flexibility to adapt to shifting project priorities and timelines
• Commitment to ongoing professional development, especially in technology and data management trends
• Familiarity with change management strategies
• Ability to facilitate and lead meetings or training sessions

Education and Experience

• Bachelor’s degree in Business, Information Systems, Data Analytics or a related field preferred
• Two to four years of experience in business analysis, data analysis or a similar role
• Exposure to automation tools or AI platforms (e.g., Microsoft Copilot, Claude, etc.) preferred

Position Type/Expected Hours of Work

This is a full-time position with work hours of Monday through Thursday, 9am-5pm and Friday, 9am-12pm.

The church has several big events (“All-Skates”) throughout the year to help further the mission of Eleven22. These events are mandatory for all staff to be in attendance and may vary, depending on the vision cast for the current year.

Our entire staff family is called to action, so that we can continue to be a movement for all people to discover and deepen a relationship with Jesus Christ.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

Physical Demands

This role is primarily sedentary and requires extended periods of sitting and working at a computer, including prolonged screen use. Occasional walking, light lifting of files or office materials and occasional bending or standing may be required

Ministerial Exception

The ministerial exception furthers the purposes of the Free Exercise and Establishment Clauses of the First Amendment by barring legal claims against church bodies by staff members who perform religious functions. All church pastors are subject to the exception, but a formal ministerial credential is not required. While there is no rigid formula to determine other church staff members that qualify, various factors are considered to determine which staff members are subject to the ministerial exception (please see handbook).

Staff members who qualify under the ministerial exception are not covered by federal and state employment and anti-discrimination laws. Please see the Human Resources Ministry team if you have questions on whether you are subject to the ministerial exception.

Code of Conduct

1. We live authenticity
2. We are gospel-centered and mission-focused
3. We are family
4. We are lifelong learners
5. We aim for excellence in the experience with zero excess
6. We choose to trust
7. We pray 1st and decide 2nd
8. We glorify God by honoring others
9. Our team unites under clear vision
10. We walk in humble confidence

EEO Statement

The Church of Eleven22 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, age, sex, national origin, disability status, genetics, protected veteran status or any other characteristic protected by federal, state or local laws. The Church of Eleven22 reserves the right to discriminate on the basis of religion to the full extent permitted by law. Staff member signature below constitutes staff member’s understanding of the requirements, essential functions and duties of the position.