Senior Business Management Specialist

We are seeking a highly experienced individual contributor to serve as a Senior Business Management Specialist. Although this position does not involve managing direct reports, the position carries significant responsibility and requires hands-on ownership of financial management, corporate governance, and cross-company coordination with headquarters in Japan.

Key Responsibilities:
Business & Financial Management:

• Own business planning and performance management based on revenue, direct costs, and SG&A.
• Translate financial plans into operating profit forecasts and track performance through budgeting, forecasting, variance analysis, and reporting.
• Provide practical, data-driven insights and execute end-to-end cost management with strong accountability.

Headquarters Coordination & Compliance:

• Serve as the primary operational counterpart to Japan HQ.
• Lead executive and board-level coordination, statutory and internal audits, PAM, and other governance requirements.
• Ensure reliable execution of HQ requests while bridging HQ expectations with overseas operational realities.

Cross-Entity Collaboration & Process Design:

• Support effective collaboration between KSX and parent company KAM.
• Contribute to the design and improvement of evaluation frameworks and operational processes across entities.
• Identify gaps and drive practical, execution-focused improvements as an individual contributor.

Industrial IoT Go-to-Market Planning & Global Coordination:

• Support go-to-market planning for industrial IoT connectivity under a CoE model.
• Act as a central hub linking HQ, overseas subsidiaries, and local teams to enable global business expansion.
• Support internal alignment, product standardization, and hands-on resolution of contract and delivery issues.

Tax & Regulatory Coordination for Service Delivery:

• Ensure appropriate tax treatment for each service, including surcharges and regulatory fees.
• Coordinate with internal teams and external advisors for new services or material changes, and support implementation into billing systems.
• Trigger reassessment when pricing or service scope changes.

Billing Oversight & Issue Resolution:

• Oversee billing accuracy across carriers and partners to protect profitability.
• Investigate discrepancies or overcharges, lead root-cause analysis, and drive corrections or credits.
• Implement preventive controls to reduce recurrence of billing issues.

Strategic Account Support for a Key Japanese Automotive OEM:

• Provide business-side support for a critical Japanese automotive OEM account.
• Coordinate impact assessments for change requests across cost, timeline, and contracts.
• Support customer communication and contract amendments in close collaboration with sales and legal teams.

Global Marketing Support & Coordination:

• Support global marketing initiatives in collaboration with Japan HQ.
• Plan and execute participation in major global events, ensuring cross-functional alignment and resource coordination.
• Support post-event reporting and external communications, including press releases, in line with HQ guidelines.

Required Qualifications:

• Advanced knowledge of financial management and management accounting, with the ability to manage through operating profit level.
• Proven experience handling headquarters-driven governance, audits, and compliance processes.
• Strong stakeholder coordination skills across geographies and organizational boundaries.
• Ability to work independently, prioritize effectively, and take full ownership of deliverables.
• Business-level proficiency in English; Japanese proficiency strongly preferred.

Preferred Experience:

• Experience at a major Japanese corporation, preferably at a senior specialist or group leader level.
• Experience working with overseas subsidiaries or cross-border teams.
• Employment Classification.

Benefits

· Medical, Dental and Vision Coverage

· Basic Life Insurance and AD&D

· Short-Term and Long-Term Disability Insurance

· Flexible Spending Account (FSA)

· 401(k) with company match

· Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays

· Tuition Reimbursement Program

· Employee Assistance Program (EAP)

· Wellbeing Solutions Program

KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.

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