At CoreLogic, we are driven by a single mission-to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
Job Description:
CoreLogic Enterprise Data Group (EDG) is looking to hire a Senior Business Operations Analyst to manage the day-to-day operations, working closely with onshore and offshore teams to ensure cycle time and quality SLAs are met; troubleshoots data & process issues; reviews workflows and business procedures, and makes recommendations for necessary changes.
Key Responsibilities:
- Provide daily support to on shore and offshore operations teams in processing high volume data
- Manage offshore operations teams in the day-to-day tasks, escalations, communications
- Manage and monitor the ongoing performance of offshore teams' assignments against cycle time and quality SLA targets
- Analyze complex data and conduct day to day research and resolution to determine corrective actions required to solve issues
- Ensure offshore resource availability and capacity meet business demand
- Provide ongoing offshore team forecast, working closely with the vendor management team
Job Qualifications:
Required Experience:
- Understanding of public/property recorded transaction data is a must
- Real Estate / Mortgage data experience is a must
- Must have data operations related experience
- Strong intermediate to advance working knowledge of MS Excel, with solid working knowledge of MS Word and PowerPoint
- Big plus - Project management experience
Required Skills:
- Bachelor's degree
- 7 or more years of related experience
- Exceptional written and oral communication skills
- Strong team player, with hands on ability to lead teams
- Aptitude for math and statistics
- Aptitude for problem solving and investigation
- Ability to meet deadlines and lead teams, in a fast-paced environment
- Detail oriented, thorough, organized, self-motivated and dependable
- Ability to work independently, with limited supervision
Annual Pay Range:
80,200 - 95,000 USD
CoreLogic benefits information can be found here: http://www.yourcorebenefits.com/. Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range.
CoreLogic's Diversity Commitment:
CoreLogic is fully committed to employing a diverseworkforce and creating an inclusive workenvironment that embraces everyone's uniquecontributions, experiences and values. We offer anempowered work environment that encouragescreativity, initiative and professional growth andprovides a competitive salary and benefits package. We are better together when we support and recognize our differences.
EOE AA M/F/Veteran/Disability:
CoreLogic is an Equal Opportunity/Affirmative Actionemployer committed to attracting and retaining thebest-qualified people available, without regard torace, color, religion, national origin, gender, sexualorientation, gender identity, age, disability or statusas a veteran of the Armed Forces, or any other basisprotected by federal, state or local law. CoreLogicmaintains a Drug-Free Workplace.
Please apply on our website for consideration.
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