Senior Business Transformation Manager

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas, and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.

Working on the US Private Banking Chief Operating Officer (COO) Team, the Business Transformation Manager will be responsible for driving key strategic initiatives focused on simplification, client segmentation, and product expansion. Members of the COO team are on the leading edge of major bank initiatives locally, regionally, and globally and will routinely interact with senior business partners across the organization. 

This position has an impactful role that requires strong problem-solving skills, accountability, and attention to detail.  This role provides an opportunity to take ownership in the delivery of US Private Bank results and be a key stakeholder in driving actionable recommendations.  

Key Responsibilities:

• Lead execution of strategic business initiatives.
  
  
  
  • Identifies key issues / opportunities and use HSBC and external sources to provide actionable recommendations.
  
  
  • Manage key stakeholders.
  
  
  • Project manage initiatives and track progress against agreed Key Performance Indicators (KPIs).
  
  
  
  


• Lead the annual Technology Investment cycle for US Private Bank, including business case analyses with applicable revenue projections and cost savings.


• Communicate (both written and oral) the recommendations / insights with colleagues in the form of PowerPoint presentations, Word memos, and Excel documents.

• Ad Hoc requests on behalf of the COO and Private Bank Management team.

This position requires an individual with:

• Good knowledge of private banking and affluent market trends.


• Capacity to rapidly identify key opportunities, issues and themes which have material impact with the ability to establish clear action plans.

• Ability to influence and build strong relationships with internal and external partners at all levels. Must be a strong collaborator with excellent written and verbal communication skills.


• Ability to manage multiple projects and deliverables simultaneously.


• Ability to manage large complex business initiatives and transformation projects in an agile manner.


• Ability to meet project deadlines and objectives independently and within the team.


• Highly developed analytical skills and ability to draw insights from a complex set of data sources.


• Ability to work independently and within a small team with a flat structure to work collaboratively in a team environment.


• Bachelor's Degree required; MBA preferred.


• Proven banking experience preferred.


• FINRA license series 7 and 66 are preferred but not required. 

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.