Senior Care Coordinator/Resource and Referral Specialist

Senior Care Coordinator/Resource and Referral Specialist - 33672 University Staff

Description

University of Colorado Anschutz Medical Campus

School of Medicine | Department of Psychiatry

Job Title: Senior Care Coordinator/Resource and Referral Specialist

Position: #00822655 – Requisition: #33672

Job Summary:

Position: # 00822655 – Requisition: #33672

Job Summary:

Job Summary:

Key Responsibilities:

Provides initial assessment of needs to providers of perinatal people.

Provides resources and referrals to providers.

Documents consultation encounters in a timely manner and in compliance with project requirements.

Maintains care coordination data to support program operations and reporting.

Maintains a good working relationship and ongoing communication with referral sources.

Oversee other resource and referral specialists for mental health access programs.

Manage the PROSPER website.

Promotes a positive working environment and customer relations.

Coordinates enrollment meetings with healthcare practice.

Promotes educational events to healthcare practices and providers.

Work Location:

Hybrid

Why Join Us:

Diversity and Equity:

Qualifications:

Minimum Qualifications:

Bachelor's degree in Psychology, Counseling, Social Work, Public Health, or a directly related field from an accredited institution.

A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.

Two (2) years of professional level experience working with mental health issues and disorders, specifically perinatal mood, anxiety, and/or substance use disorders

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

Master's degree in Psychology, Counseling, Social Work, Public Health, or a directly related field from an accredited institution.

Spanish language proficiency.

Experience with REDCap or other data management program.

Experience with Wix for website building and management.

Experience with and/or training in perinatal and infant mental health.

Experience with and/or training in substance use disorder treatment.

Experience with crisis management or triage.

Experience with program development, evaluation, and/or process improvement.

Experience using Electronic Health Record and Patient Health Information management systems.

Knowledge, Skills, and Abilities:

Ability to communicate effectively, both in writing and orally.

Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.

Outstanding customer service skills.

Demonstrated commitment and leadership ability to advance diversity and inclusion.

Knowledge of mental health issues and disorders, specifically perinatal mood, anxiety, and substance use disorders.

Knowledge of evidence-based treatments for mental health conditions, and awareness of resources in Colorado communities.

Ability to engage in phone calls or email with patients with perinatal mood and anxiety disorders.

Comfortable with case management and coordination of care.

Ability to triage effectively based on expressed acuity by the health care provider about the consultation.

Efficient time management skills and ability to meet deadlines.

Ability to comply with established rules, policies and procedures.

Self-directed and flexible and able to use independent judgement and attention to detail.

Knowledge of HIPAA regulations.

General knowledge of health care systems, payors and care navigation.

Ability to be nonjudgmental and respectful of other's beliefs, values, and culture and able to work with diverse patient population, providers and staff.

Comfortable working in high volume, fast paced office environment.

Proficient in Microsoft Office programs and ability to learn software programs.

How to Apply:

Ability to engage in phone calls or email with patients with perinatal mood and anxiety disorders.

Comfortable with case management and coordination of care.

Ability to triage effectively based on expressed acuity by the health care provider about the consultation.

Efficient time management skills and ability to meet deadlines.

Ability to comply with established rules, policies and procedures.

Self-directed and flexible and able to use independent judgement and attention to detail.

Knowledge of HIPAA regulations.

General knowledge of health care systems, payors and care navigation.

Ability to be nonjudgmental and respectful of other's beliefs, values, and culture and able to work with diverse patient population, providers and staff.

Comfortable working in high volume, fast paced office environment.

Proficient in Microsoft Office programs and ability to learn software programs.

How to Apply:

Screening of Applications Begins:

nd

Anticipated Pay Range:

or hiring range $66,537 - $84,635

or hiring range

ADA Statement:

Background Check Statement:

Vaccination Statement:

Qualifications

Job Category

Primary Location

Schedule

Posting Date

Unposting Date

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The Office of Colorado Mental Health Access Programs (CO-MHAP) and the Women's Behavioral Health and Wellness (within the Department of Psychiatry (DOP)) has an opening for a full-time staff member (Healthcare Senior Professional / Resource and Referral Specialist) to support the development of a state-wide perinatal psychiatry consultation and access program. PROSPER (Perinatal Resource to Support Obstetric Screening, Psychiatric Education, Equity and Referral) will expand the capacity of front-line healthcare providers to implement universal screening, assessment and treatment of perinatal mental health and substance use conditions within routine obstetric care. The Resource and Referral specialist will be the first point of contact for health care providers calling the consultation line. They will provide a brief assessment and, based on need, provide linkage to a consultation with a WBHW psychiatric provider and/or community-based treatment and recovery support services. Additional duties include development and maintenance of a state-wide referral database, providing follow up with providers and patients after initial consultation, recruitment and enrollment of healthcare practices providing obstetric care across Colorado, and clinical data collection and coordination for the project. This position will sit within the Office of Colorado Mental Health Access Programs and will be learning from Women's Behavioral Health Care Coordinators and Resource Coordinators from the CoPPCAP team (https://apptrkr.com/get_redirect.php?id=5268272&targetURL=Senior Care Coordinator/Resource and Referral Specialist

The Office of Colorado Mental Health Access Programs (CO-MHAP) and the Women's Behavioral Health and Wellness (within the Department of Psychiatry (DOP)) has an opening for a full-time staff member (Healthcare Senior Professional / Resource and Referral Specialist) to support the development of a state-wide perinatal psychiatry consultation and access program. PROSPER (Perinatal Resource to Support Obstetric Screening, Psychiatric Education, Equity and Referral) will expand the capacity of front-line healthcare providers to implement universal screening, assessment and treatment of perinatal mental health and substance use conditions within routine obstetric care. The Resource and Referral specialist will be the first point of contact for health care providers calling the consultation line. They will provide a brief assessment and, based on need, provide linkage to a consultation with a WBHW psychiatric provider and/or community-based treatment and recovery support services. Additional duties include development and maintenance of a state-wide referral database, providing follow up with providers and patients after initial consultation, recruitment and enrollment of healthcare practices providing obstetric care across Colorado, and clinical data collection and coordination for the project. This position will sit within the Office of Colorado Mental Health Access Programs and will be learning from Women's Behavioral Health Care Coordinators and Resource Coordinators from the CoPPCAP team (https://apptrkr.com/get_redirect.php?id=5268272&targetURL=00822655 – Requisition: #33672

The Office of Colorado Mental Health Access Programs (CO-MHAP) and the Women's Behavioral Health and Wellness (within the Department of Psychiatry (DOP)) has an opening for a full-time staff member (Healthcare Senior Professional / Resource and Referral Specialist) to support the development of a state-wide perinatal psychiatry consultation and access program. PROSPER (Perinatal Resource to Support Obstetric Screening, Psychiatric Education, Equity and Referral) will expand the capacity of front-line healthcare providers to implement universal screening, assessment and treatment of perinatal mental health and substance use conditions within routine obstetric care. The Resource and Referral specialist will be the first point of contact for health care providers calling the consultation line. They will provide a brief assessment and, based on need, provide linkage to a consultation with a WBHW psychiatric provider and/or community-based treatment and recovery support services. Additional duties include development and maintenance of a state-wide referral database, providing follow up with providers and patients after initial consultation, recruitment and enrollment of healthcare practices providing obstetric care across Colorado, and clinical data collection and coordination for the project. This position will sit within the Office of Colorado Mental Health Access Programs and will be learning from Women's Behavioral Health Care Coordinators and Resource Coordinators from the CoPPCAP team (https://www.coppcap.org/ (https://apptrkr.com/get_redirect.php?id=5268272&targetURL=https://www.coppcap.org/) ). With the growth of the new Office of Colorado Mental Health Access Programs, this position will likely oversee other resource and referral staff across all access and consultation programs.

– this role is eligible for a hybrid schedule of 2 days per week on campus and as needed for in-person meetings.

The University of Colorado Anschutz Medical Campus is a world-class medical destination at the forefront of transformative science, medicine, education and patient care. The campus encompasses the University of Colorado health professional schools, more than 60 centers and institutes, and two nationally ranked independent hospitals - UCHealth University of Colorado Hospital and Children's Hospital Colorado - that treat more than two million adult and pediatric patients each year. Innovative, interconnected and highly collaborative, the University of Colorado Anschutz Medical Campus delivers life-changing treatments, patient care and professional training and conducts world-renowned research fueled by over $650 million in research grants. For more information, visit www.cuanschutz.edu (https://apptrkr.com/get_redirect.php?id=5268272&targetURL=http://www.cuanschutz.edu) . The Department of Psychiatry is one of the largest units in the UCD-SOM and is comprised of 5 Divisions. The CU Department of Psychiatry sets the standard for Education and Training of leaders in psychiatry and mental health care, conducts ground-breaking Research that aims to eradicate suffering due to psychiatric and substance use disorders, provides ready access to state of-the-art mental health preventions and interventions across the continuum of care, and collaborates with the community and other key stakeholders to promote well-being among all Coloradans. We accomplish this vision in a manner that respects, values and advocates for the dignity and worth of each individual and family. The University of Colorado offers a comprehensive benefits package that includes health insurance, life insurance, retirement plans, tuition benefits, ECO pass, paid time off – vacation, sick, holidays and more. To see what benefits are available, please visit: https://www.cu.edu/employee-services/benefits-wellness (https://apptrkr.com/get_redirect.php?id=5268272&targetURL=https://www.cu.edu/employee-services/benefits-wellness) .

The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty, and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. The University of Colorado is committed to diversity and equality in education and employment.

For full consideration, please submit the following document(s): 1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position. 2. Curriculum vitae / Resume 3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address. Questions should be directed to: Alex Andrews, https://apptrkr.com/get_redirect.php?id=5268272&targetURL=Knowledge of evidence-based treatments for mental health conditions, and awareness of resources in Colorado communities.

For full consideration, please submit the following document(s): 1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position. 2. Curriculum vitae / Resume 3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address. Questions should be directed to: Alex Andrews, [email protected] (https://apptrkr.com/get_redirect.php?id=5268272&targetURL=Alexandra.Andrews@cuanschutz.edu)

Immediately and continues until May 22, 2024.

The starting salary range () for this position has been established as . The above salary range () represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line. Total Compensation Calculator: http://www.cu.edu/node/153125 (https://apptrkr.com/get_redirect.php?id=5268272&targetURL=http://www.cu.edu/node/153125)

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] (https://apptrkr.com/get_redirect.php?id=5268272&targetURL=hr.adacoordinator@cuanschutz.edu) ​.

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases (https://apptrkr.com/get_redirect.php?id=5268272&targetURL=https://www.cdc.gov/vaccines/schedules/downloads/adult/adult-combined-schedule.pdf) . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program (https://apptrkr.com/get_redirect.php?id=5268272&targetURL=https://research.cuanschutz.edu/ehs/home/divisions/occupational-health/oh-enrollment) .

Application Materials Required: Cover Letter, Resume/CV, List of References : Health Care : Hybrid Department: U0001 -- Anschutz Med Campus or Denver - 20278 - SOM-PSYCH GENERAL OPERATIONS : Full-time : May 17, 2024 : May 23, 2024, 12:59:00 AM Posting Contact Name: Alex Andrews Posting Contact Email: [email protected] (https://apptrkr.com/get_redirect.php?id=5268272&targetURL=Alexandra.Andrews@cuanschutz.edu) Position Number: 00822655jeid-08c825d5966cb24c93530e1900ca30bd

The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.