Senior Change Management & Communications Consultant

{"description": " Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

We are seeking a Senior Change Management & Communications Consultant to design and deliver integrated change and communication strategies that enable successful adoption of organizational initiatives. This role emphasizes both change execution and clear, compelling communication to help leaders, teams, and employees understand, engage with, and sustain change.

This position does not require industry-specific expertise. We are looking for a seasoned change practitioner who brings strong communication acumen, stakeholder insight, and the ability to translate strategy into practical, people-centered execution.

Key Responsibilities

• Design and execute end-to-end change management strategies aligned to program objectives
• Develop adoption, reinforcement, and sustainability strategies to support long-term outcomes
• Partner with program leaders and sponsors to anticipate resistance and proactively manage risks
• Craft clear, audience-tailored messaging for executives, managers, and frontline stakeholders
• Create and oversee delivery of communication assets (e.g., presentations, emails, talking points, FAQs, intranet or digital content)
• Ensure messaging consistency across initiatives while adapting tone and content to different audiences
• Translate complex initiatives into clear narratives that explain the \"why,\" \"what,\" and \"what's changing\"
• Coach leaders and people managers on effective change and communication behaviors
• Act as a trusted advisor to leaders navigating ambiguity and transformation

Required Qualifications

• Hands-on experience delivering change and communication activities for complex initiatives
• Strong grounding in change management methodologies and principles (e.g., ADKAR, Kotter, Prosci, or similar)
• Excellent written and verbal communication skills, with demonstrated ability to tailor messaging to different audiences
• Proven stakeholder management, facilitation, and influencing capabilities
• Ability to work independently while managing multiple priorities in fast-paced environments

Preferred Qualifications

• 7+ years of experience leading change management and communication efforts across programs or organizations
• Consulting or professional services experience
• Experience influencing senior leaders and working with executive sponsors
• Exposure to large-scale transformations (technology, process, operating model, or cultural change)
• Strong judgment in balancing structure with flexibility based on context

What We Look For

• Strong change practitioner with a communications-forward mindset
• Ability to simplify complexity and tell clear, compelling change stories
• High emotional intelligence and adaptability
• Pragmatic, delivery-oriented approach with attention to people impact
• Passion for enabling successful adoption through thoughtful change and communication

The typical base pay range for this role is between $70K - $106K depending on job-related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual's associates or relatives that is protected under applicable federal, state, or local law.", "salary_raw": "Row(double=None, string='USD 70,000.00 - 106,000.00 per year')"}