Senior Claims Representative/Specialist - Bond Division

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Great American entered the Surety market 100 years ago, bringing a history of strong performance, secure resources and a broad appetite for business opportunity to this important industry segment.

Agents and customers rely on the expert underwriting, solid financial strength, market leadership and personal service they receive from the Bond Division. With a highly diverse product line that includes both Commercial and Contract solutions, the division is one of the leading surety companies in the United States with loss results that are well below the industry average.

While the Division continues to be one of the largest writers of Contract bonding, they are also a leading provider of Commercial Surety bonds with an emphasis on Miscellaneous, License & Permit, Court, Fiduciary and Public Official bonds.​​

The Surety Bond Claims team is currently in search of a Financial Products Senior Claims Representative/Specialist to join our team in Cincinnati, OH. This position will work in our Cincinnati office 5 days a week with flexibility for periodic work from home. Prior surety bond claim handling is not required. A successful candidate must have a sense of urgency to resolve claims as well as possessing organizational skills to manage and prioritize assigned claims.

Essential Job Functions and Responsibilities

• Investigates, evaluates and adjusts surety bond claims.

  • Reviews and evaluates coverage and/or liability.

  • Secure all necessary information and parties’ positions to investigate assigned claims.

  • Retains and directs approved consultants and outside counsel to assist in the investigation of claims. Manage litigation process for claims that result in litigation.  Responsible for maintaining cost controls and overseeing the work of outside counsel.

  • Determines available avenues of recovery and their cost-effectiveness; coordinates approved recovery effort.

  • Establishes and maintains timely and accurate loss reserves.

  • Prepares periodic reports and financial evaluations.

• Affects settlements/reserves within prescribed limits and submits recommendations to supervisor on cases exceeding personal authority.

• Ensures that claims payments are issued in a timely and accurate manner.

• Ensures compliance with claims handling pursuant to all state, legal, statutory, and regulatory bodies to comply with all company procedures and requirements.

• Performs other duties as assigned.

Job Requirements

• Education: Bachelor’s Degree or equivalent experience. (JD, MBA, CPA or paralegal experience a plus)

• Field of Study: Business, Liberal Arts, Finance or related discipline.

• Experience: Generally, 5+ years of related experience.

• Knowledge of construction, legal, and accounting processes is a plus.

Business Unit:

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.