Senior Client Account Executive

The Senior Account Executive (Sr. AE) works with the Account Team to manage high-level projects for our direct mail and digital business. In this role, the Sr. AE is responsible for proper and timely execution of all assigned work.
A successful candidate will:
Serve as the primary client service representative with overall responsibility for the excellence of deliverables to the client
Maintain key account plans for automotive accounts and be responsible for ensuring that projects are executed in accordance with the client’s expectations and high standards of the agency.
Develop and maintain thorough understanding of the clients’ end use markets and their important customers.
Think strategically and explore the business needs of dealer and corporate clients in order to develop and execute profitable marketing campaigns.
Provide direction to the internal teams, coordinate assignments, monitor progress, and conceptualize new promotional ideas with your colleagues.
Implement and manage the effective delivery of key customer programs for direct mail and e-mail including: communication strategies, associate training, program execution, and billing.
Manage and delegate business to ensure we meet or exceed sales targets.
Establish and build strong working relationships with business leaders and team members to ensure the successful delivery of services.
Investigate, track and resolve client concerns; identify trends and implement solutions.
Assist the Outside Sales Managers in growing our core business within our existing client base.
Ensure optimal client feedback to Account Leaders, Sales Management or other departments with regard to: project requirements, enhancements, and success.
Coordinate the account strategies and actions of all business units for our key accounts.
Help manage the overall client satisfaction and profitability of assigned accounts.
Build and maintain program budgets
Execute billing and accounting procedures for assigned projects
Manage rapid-turnaround projects (7-10 business days)
Requirements:
Direct mail marketing or similar experience required
College Degree Required
Ability to work autonomously and in a fast-paced environment
PC proficient, including familiarity with the Microsoft Office Suite specifically proficient in Excel and PowerPoint
Excellent written, verbal and interpersonal communication skills
Attention to detail, follow-through and ability to multi-task
Ability to solve practical problems, applying analytical reasoning
Ability to work well under pressure
Qualifications
Additional Information
About Epsilon
When you’re one of us, you get to run with the best.

For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer.

Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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