Senior Client Advisor

About the Opportunity

At Nelson Mazda Cool Springs, we’re redefining the car buying experience. As a Senior Client Advisor, you’ll deliver a professional, pressure-free experience focused on customer satisfaction—not commission. If you’re passionate about helping people, thrive in a team environment, and are motivated to grow - we want to hear from you.

Compensation: $5k base per month + bonus!

What we offer:

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  40 Hours of PTO after 90 days of employment

  
  


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  401(k) with up to 6% company match $1 for $1!

  
  


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  Health, dental, and vision insurance available

  
  


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  Volunteer Time Off (VTO) given on 1st day of employment

  
  


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  Consistent, predictable schedule: Saturdays required, closed Sundays

  
  


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  Dedicated on site trainer for training + support to help you succeed!

  
  

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  Greet and guide clients as they appear on the lot to proceed into the sales process.
  
  


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  Engage in conversation with clients to fully understand their needs and manage expectations.
  
  


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  Assist clients in identifying the right vehicle to fulfills their wants and needs.
  
  


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  Continuously develop product and sales acumen to become the vehicle expert. Know the in’s and the out’s of product offerings, optional packages, and the latest technologies.
  
  


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  Customize vehicle delivery while ensuring that the client understands the vehicle's operational feature.
  
  


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  Follow up daily on all sales leads from a variety of sources using the dealership's Customer Relationship Management System (CRM).
  
  


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  Initiate and cultivate enriching and long-lasting relationships with customers.
  
  


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  Maintain strong knowledge base of all new vehicle makes and model.
  
  


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  Bring your ‘A game’ along with a positive attitude to work with you every single day.
  
  

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  Ability to maintain hardworking, high-energy personality throughout the workday
  
  


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  Positive can-do mentality, eager to improve
  
  


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  Excellent verbal and written communication skills
  
  


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  Ability to thrive in a collaborative team setting
  
  


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  Effective listening and communication skills
  
  


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  Attention to detail in follow-through and closing skills
  
  


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  Valid driver's license