Senior Client Services Manager

About Our Company:
At Infinx, we're a fast-growing company focused on delivering innovative technology solutions to meet our clients' needs. We partner with healthcare providers to leverage automation and intelligence, overcoming revenue cycle challenges and improving reimbursements for patient care. Our clients include physician groups, hospitals, pharmacies, and dental groups.
We're looking for experienced associates and partners with expertise in areas that align with our clients' needs. We value individuals who are passionate about helping others, solving challenges, and improving patient care while maximizing revenue. Diversity and inclusivity are central to our values, fostering a workplace where everyone feels valued and heard.

A 2025 Great Place to Work®

In 2025, Infinx was certified as a Great Place to Work® in both the U.S. and India, underscoring our commitment to fostering a high-trust, high-performance workplace culture. This marks the fourth consecutive year that Infinx India has achieved certification and the first time the company has earned recognition in the U.S.

• Oversee client services for an assigned portfolioi
• Ensure delivery of high-quality service to clients
• Manage and develop client services staff
• Serve as strategic advisor to client leadership teams
• Drive continuous improvement of client-facing operations
• Assist in other duties as assigned

• Bachelor's degree in Business Administration, Marketing, or a related field
• 7+ years of experience in client services or healthcare consulting
• Experience managing client services teams and operations
• Experience in ensuring high-quality service delivery and customer satisfaction strongly preferred

• Access to a 401(k) Retirement Savings Plan.
• Comprehensive Medical, Dental, and Vision Coverage.
• Paid Time Off.
• Paid Holidays.
• Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.

If you are a dedicated and experienced Client Services Manager ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.