Senior Collections Coordinator

Large global professional services firm seeks a Senior Collections Coordinator to join their team.

This role will be responsible for supporting the firm’s overall financial health and strengthening client relationships, while monitoring the office’s accounts receivable (A/R) and actively engaging with attorneys, Attorney Support Assistants, Senior Coordinators, Revenue Coordinators, and Assistants (the “Revenue team”), and clients to facilitate timely payments.

Responsibilities:

• Developing an understanding of the practice office’s A/R through regular meetings with billing attorneys, the Revenue team, and Attorney Support Assistants/Specialists, and documenting this information in the firm’s internal inventory management tracking systems
• Coordinating with the billing attorneys and the Revenue team to determine the most appropriate course of action to address aged A/R, collect payment, and reduce collection days
• Constantly updating billing attorneys and Revenue team members on outstanding items that require action and may conduct client outreach on action items as directed by billing attorneys
• Producing regular and ad hoc financial and statistical information for the Senior Accounting Manager, Finance Committee, practice office leadership, and, as requested, billing attorneys, exhibiting judicious use of financial systems
• Serving as an escalation point for the Revenue team to guide them or take on more complex or challenging collections issues
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information
  

Qualifications:

• Exhibit excellent verbal and written communication skills
• Possess strong technology skills, including intermediate knowledge of MS Office and Excel
• Demonstrate knowledge of 3E, CMS, or similar legal accounting systems
• A high school diploma or equivalent required
• A bachelor’s degree in accounting, or related field, preferably
• A minimum of three (3) years of experience working in a legal or professional services environment, including exposure to general accounting practices
• Experience with professional services collections strategies, preferably