Senior Community Health Worker - Quality Revenue Enhancement

The Senior Community Health Worker is responsible for helping community residents and Providence Medical Foundation patients and their families to navigate and access community services, other resources, and adopt healthy behaviors. The Sr. Community Health Worker will support in the following areas:

a) Health Education: Assist with recruitment and administrative tasks for health education courses, such as but not limited to Mental Health First Aid, Creating Healthier Attitudes Today, physical activity, or Groceryships. In addition they will deliver these modules these health education topics independently and identify new locations where the programs can be delivered.

b) Outreach and Enrollment: Provide outreach in community and PMF settings and provide initial screening for eligibility of Covered CA, Medi-Cal, and CalFresh (Food Stamps). In addition they will provide one-on-one health insurance and/or CalFresh enrollment application assistance. In addition they will also troubleshoot complex cases independently and provide small group presentations on how to use insurance and basic health care rights.

c) Navigation/Linkage to Resources: Manage complex patient subpopulations, including but not limited to people with co-morbidities, recently discharged patients from the Medical Centers or community residents struggling with substance abuse.  When necessary, the CHW-III will be paired with a Social Worker to manage these individuals.  As part of this they will provide individualized assessments of risk factors that impact an individual's well-being.  They will be responsible for doing the assessments within the community and Medical Center Emergency Department settings, then referring them to the appropriate programs and resources in the community, and providing follow-up to make sure the needs are met.

Required qualifications:

• Education to meet certification, license or registration requirement.


• Upon request: Driving may be necessary as part of this role. Caregivers are required to comply with all state laws and requirements for driving. Caregivers will be expected to provide proof of driver license and auto insurance upon request. See policy for additional information. 


• 2 years Experience in a combination Community Health Worker I and II position, or 2 years related community outreach, enrollment, education or other community health administrative experience, or Bachelors degree in lieu of experience.

Why Join Providence? 

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.