Senior Companion Program Manager

About Community Action Program Belknap-Merrimack (CAPBM):

The Community Action Program Belknap-Merrimack Counties, Inc. (CAPBM) is a cornerstone of community development and support, dedicated to fostering independence and resilience in families and individuals. Our programs serve as vital resources to empower families, prepare children for future success, and enrich the lives of those in our community.

What It’s Like to Work Here:

Working at CAPBM means being part of a team passionate about making a difference. Our supportive, inclusive environment encourages professional growth and personal fulfillment. Employees are empowered to contribute their ideas and expertise to strengthen our programs and enhance the lives of the individuals and families we serve. We value dedication, adaptability, and a shared commitment to community well-being. Every day offers the chance to contribute to impactful solutions and work alongside like-minded professionals who care deeply about their community.

A Day in the Life as a Senior Companion Program Manager:

As the Senior Companion Program Manager you’ll be responsible for all aspects of operations for the Senior Companion Program New Hampshire. This includes oversight of staff and volunteers while continuing to maintain compliance with federal, state, and Agency regulations guiding program policies and procedures. Your day will involve: 

• Supervising three SCP Coordinators and 1 Operation Assistant; assists with supervision of volunteers when necessary. 
• Builds and maintains relationships with public, nonprofit and private sector agencies to enhance the effectiveness of program operations.
• Oversee the maintenance of personnel, program, and companion records to meet federal regulations for the Senior Companion Program grant.
• Prepares and issues reports and grants to accommodate the administrative and program needs for all funding sources.
• Routinely interacts with vulnerable population to see how their needs are being met through this program.
• Oversees the federal formulas and assures implementation of procedures for recruitment, selection, and placement of companions and enrollees with New Hampshire.

Your role will directly contribute to a positive participant experience, providing older adults companionship, respite and transportation through the state of NH. 

Qualifications to Be a Senior Companion Program Manager:

To excel in this role, you’ll need:

• Education: Bachelor’s degree from an accredited college or university in human services or related field. 
• Experience:     

           - Three years of experience in human service administration or volunteer program management.

           - Experience in gerontology and grant writing helpful.

           - Experience in personnel and volunteer supervision; and Advisory groups.

           - Ability to communicate effectively and to analyze problems. 

• Skills: Excellent organizational, communication, and interpersonal skills. Proficiency with Microsoft office suite and ability to learn tracking software. The strong ability to effectively communicate with older adults and their families.  
• Characteristics: Ability to oversee staff who coordinate numerous diverse activities and programs.  
• Technical: Budget and Financial Management experience.  

New Hampshire Department of Safety Criminal record check, Bureau of Elder and Adult Services background check and Federal background checks required.

Reliable transportation and a valid driver’s license are required, as travel within the state may be necessary. 

Ready to Apply?

If this job sounds like a fit for you, click on the ‘apply’ button below. We’d love to hear from you! Together, we can empower communities and enrich lives.

Community Action Program Belknap-Merrimack Counties, Inc. is an Equal Opportunity Employer.