Senior Companion Program -Program Specialist

Job Title

Senior Companion Program -Program Specialist

Hours Required

40

Job Description and Hours

Under the supervision of the Foster Grandparent/Senior Companion Program Coordinator, the Senior Companion Program Specialist is responsible for the assessment of referrals, placement, monitoring, and support of Senior Companion volunteers. This position also provides administrative and programmatic support to ensure compliance with AmeriCorps Seniors guidelines, ENOA, and ENHSA policies.

ESSENTIAL JOB FUNCTIONS

• Report to work as scheduled on a regular and reliable basis.
• Successfully complete all required pre-service orientation and ongoing training.
• Ensure confidentiality of all client and volunteer information in accordance with HIPAA regulations.
• Understand and comply with all applicable laws, rules, regulations, policies, and guidelines related to ENOA, ENHSA, and AmeriCorps Seniors.
• Communicate clearly and effectively, both verbally and in writing, and establish positive working relationships with aging adults, staff, volunteers, and the public.
• Demonstrate professionalism, teamwork, and a positive attitude when working with staff, clients, and their formal and informal support systems.
• Assess individual referrals to determine program eligibility and appropriateness in accordance with AmeriCorps Seniors guidelines, under the direction of the FGP/SCP Coordinator.
• Coordinate appropriate placements of Senior Companions with program participants, utilizing care plans that outline required tasks and expected outcomes in collaboration with other human service providers.
• Conduct site and client visits to evaluate volunteer performance and placement effectiveness through observation, reports, and management skills, under the direction of the FGP/SCP Coordinator.
• Document and maintain essential volunteer information to support volunteers and ensure program compliance.
• Maintain accurate and complete records, including volunteer files, stations, care plans, role descriptions, Memoranda of Understanding (MOUs), and program documentation.
• Collect and manage data related to program performance measures.
• Maintain and update the volunteer database.
• Attend advisory council meetings and take meeting minutes as assigned.
• Maintain a valid driver’s license, reliable personal vehicle, and state-required automobile insurance.

OTHER JOB DUTIES

• Assist with monthly volunteer payroll, stipends, reimbursements, and required reporting.
• Support the Coordinator in planning and conducting in-service trainings, orientations, and special events.
• Perform assigned duties of the FGP/SCP Coordinator during their absence.
• Assist with the preparation of performance measures, project progress reports, and statistical reports required by AmeriCorps Seniors.
• Assist with the volunteer criminal history check process and related documentation.
• Support program staff with grant preparation, reporting, budgeting, and maintenance of grant-related files.
• Assist with planning volunteer training, recognition, and in-service activities, including securing materials and scheduling speakers.
• Assist with ordering program supplies and maintaining purchasing records.
• Travel within the five-county service area as required.
• Perform other duties as assigned.