Senior Coordinator of Assessments

LOCATION 

This position is fully on-site and requires a regular presence in Fort Smith, Arkansas. Remote or hybrid work is not available for this position.

JOB SUMMARY

The Senior Coordinator of Assessments, under the supervision of the Director of Clinical Rotations and Partnerships, is responsible for coordinating and supporting the assessment, evaluation, and academic-performance processes associated with the clinical education of third- and fourth-year osteopathic medical students. This position focuses on ensuring accurate administration, documentation, and analysis of clinical assessments and grading while supporting the integrity, consistency, and quality of the clinical curriculum. 

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Operations

• Oversee and support the administration of assessment processes for third- and fourth-year osteopathic medical students ensuring timely completion, accuracy, and compliance with all institutional policies, accreditation standards, and departmental procedures.
• Coordinate the scheduling, administration, security, and proctoring of National Board of Osteopathic Medical Examiners (NBOME) COMAT examinations for all required core clerkships, ensuring compliance with all NBOME policies and institutional procedures.
• Oversee the training and ongoing support of Regional Coordinators and the Away Rotation Coordinator in managing grading processes, assessment tracking, and related clinical education responsibilities.
• Monitor and audit student completion of required rotation assessment activities and student assignments, including patient logs, online learning modules, and any other assigned activities.
• Oversee and support the collection, monitoring, and completion of preceptor evaluations of students, as well as student evaluations of courses, preceptors, and clinical training sites, ensuring timely submission and compliance with institutional and accreditation requirements.
• Develop, maintain, and continuously improve online course shells within the institution's learning management system (e.g., Canvas), ensuring course content, assessments, evaluation instruments, assignments, gradebooks, and communication tools are current, functional, and aligned with all curricular, institutional, and accreditation requirements.
• Assist in the development, implementation, and continuous improvement of clinical assessment policies, procedures, and operational workflows to enhance the effectiveness and consistency of the clinical education program.

Data and Analytics

• Review, audit, reconcile, and submit course grades for third- and fourth-year osteopathic medical students, ensuring the integrity and accuracy of student academic records and timely reporting to the Registrar's Office.
• Review, analyze, and maintain assessment and evaluation data to support comparability across core clinical training sites, identify trends, and contribute to continuous quality improvement initiatives.
• Conduct degree audits in collaboration with the Director of Clinical Rotations and Partnerships, the Senior Coordinator of Compliance, and the Registrar's Office to verify completion of graduation requirements and maintain accurate student academic records.
• Prepare assessment reports and maintain accurate documentation to support accreditation requirements, institutional reporting, and program evaluation.

Campus and Community Engagement 

• Serve as a liaison to departments such as the Office of Academic Affairs and the Registrar’s Office to facilitate cross-departmental collaboration and operational efficiency.
• Actively contribute to the preparation and execution of the Commission on Osteopathic College Accreditation (COCA) self-study and accreditation site visits, supporting institutional compliance.
• Participate as an engaged member in team meetings and collaborative settings, contributing to a culture of accountability and continuous improvement.
• Other duties as assigned by the Director of Clinical Rotations and Partnerships or their designee.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

Minimum Qualifications 

• High School diploma.
• Four (4) years of experience as an Administrative Assistant or related role.
• Advanced software use skills 
• Ability to learn new software programs and stay current with evolving best practices in medical education.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Advanced organizational and time management skills.
• Ability to work in a fast-paced environment without direct supervision.

Preferred Qualifications

• Bachelor’s degree.
• Experience as an Administrative Assistant in a clinical or hospital setting.
• Experience at an accredited university, health professions college, or medical school.
• Proficient in software applications applicable to healthcare education.

Required Knowledge, Skills, and Abilities

• Demonstrate proficiency in computer skills, i.e. Microsoft Office.
• Display professionalism for the college in all communication and interaction.
• Ability to maintain confidentiality and privacy.
• Ability to prioritize and organize numerous and varied assignments.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

ACHE is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate regarding applicants or employees with disabilities and will make reasonable accommodations when necessary. The following are essential abilities and physical requirements for all positions at the college.

• Ability to orally communicate effectively with others with strong interpersonal skills and customer service orientation.
• Ability to work cooperatively with colleagues and supervisory staff at all levels.
• Ability to understand oral and written information, using the English language, and organize thoughts and ideas into effective forms of communication.
• Ability to make decisions which range from moderate to a significant impact on the immediate work environment, as well as outside contributors.
• Possess public communication skills that allow professional representation of ACHE to a variety of business and community customers and associates.
• Strong organizational skills.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
• Expertise in negotiation.

Physical and Sensory Abilities

• May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
• May be required to accomplish job duties using various types of equipment/supplies to include, but not limited to pens, pencils, calculators, computer keyboards, telephone, etc.
• May be required to transport oneself to other campus offices, conference rooms, and on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc.
• May require significant travel or work away from campus.
• Requires attendance at events representing ACHE both within as well as outside of the college setting.
• Frequently required to work at a desk, conference table or in meetings of various configurations.
• Frequently required to see for purposes of reading matter.
• Frequently required to hear and understand speech at normal levels.
• Occasionally required to lift items in a normal office environment.
• Ability to safely lift and carry 25 pounds, with or without reasonable accommodation. 
• Frequently required to operate office and presentation equipment.

If you need assistance in the application process because of a disability, or any other reason, please contact Vicki Broadaway, Vice President and Chief People Officer, at 479.308.2290 or [email protected].

Arkansas Colleges of Health Education is an equal opportunity employer.