Senior Coordinator of Compliance

LOCATION

This position is fully on-site and requires a regular presence in Fort Smith, Arkansas. Remote or hybrid work is not available for this position.

JOB SUMMARY

The Senior Coordinator of Compliance will focus on tracking student compliance with requirements for initial site placement, individual rotations, and graduation. This role involves close collaboration with other rotations team members, students, and other support services.  

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Operations

• Lead the training and ongoing support of Regional Coordinators and the Away Coordinator in compliance and onboarding processes, ensuring adherence to institutional and regulatory standards. Provide direct assistance in these processes as needed.
• Oversee tracking and documentation of off-cycle clinical students, ensuring timely and accurate updates to academic records.
• Manage and maintain academic plans for off-cycle clinical students, collaborating with relevant departments to ensure alignment with program requirements.
• Administer the leave of absence process for clinical students, monitoring compliance with policies and timelines.
• Supervise the tracking of SPC/SCC referrals and decisions for clinical students, ensuring records are current and accessible.
• Provide strategic support to the Away Rotations Coordinator, overseeing processes related to VSLO, Clinician Nexus, and other audition sites to ensure operational efficiency.
• Review and issue eligibility letters upon request, ensuring compliance with institutional standards and requirements.
• Validate student information for board requests, confirming accuracy and completeness of submitted data.
• Assign and monitor completion of virtual modules for second-year students, ensuring alignment with curriculum requirements.

Data and Analytics

• Regularly update and maintain tracking systems, including the Regulations and Statistics spreadsheet, to prepare for monthly reporting and compliance reviews.
• Oversee the maintenance of a comprehensive tracking spreadsheet for second-, third-, and fourth-year students’ health insurance, ensuring data accuracy and accessibility.

Campus and Community Engagement

• Serve as a liaison between the department and other units, including the Office of Academic Affairs, Registrar’s Office, and the Associate Dean of Academic Success, to ensure seamless collaboration and shared goals.
• Take an active role in COCA self-study and accreditation site visits, contributing to preparation, documentation, and compliance efforts.
• Engage as an active participant in team meetings and collaborative settings, providing insights and fostering a culture of teamwork.
• Other duties as assigned by the (manager) or their designee.

QUALIFICATIONS AND CREDENTIALS

Education and Experience

Minimum Qualifications

• High School diploma.
• Four (4) years of experience as an Administrative Assistant or related role.
• Advanced software use skills
• Ability to learn new software programs and stay current with evolving best practices in medical education.
• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Advanced organizational and time management skills.
• Ability to work in a fast-paced environment without direct supervision.

Preferred Qualifications

• Bachelor’s degree.
• Experience as an Administrative Assistant in a clinical or hospital setting.
• Experience at an accredited university, health professions college, or medical school.
• Proficient in software applications applicable to healthcare education.

Required Knowledge, Skills, and Abilities

• Demonstrate proficiency in computer skills, i.e. Microsoft Office.
• Display professionalism for the college in all communication and interaction.
• Ability to maintain confidentiality and privacy.
• Ability to prioritize and organize numerous and varied assignments.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

ACHE is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate regarding applicants or employees with disabilities and will make reasonable accommodations when necessary. The following are essential abilities and physical requirements for all positions at the college.

• Ability to orally communicate effectively with others with strong interpersonal skills and customer service orientation.
• Ability to work cooperatively with colleagues and supervisory staff at all levels.
• Ability to understand oral and written information, using the English language, and organize thoughts and ideas into effective forms of communication.
• Ability to make decisions which range from moderate to a significant impact on the immediate work environment, as well as outside contributors.
• Possess public communication skills that allow professional representation of ACHE to a variety of business and community customers and associates.
• Strong organizational skills.

Problem Solving

• Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
• Expertise in negotiation.

Physical and Sensory Abilities

• May be exposed to short, intermittent, and/or prolonged periods of sitting and/or standing in performance of job duties.
• May be required to accomplish job duties using various types of equipment/supplies to include, but not limited to pens, pencils, calculators, computer keyboards, telephone, etc.
• May be required to transport oneself to other campus offices, conference rooms, and on occasion, to off-campus sites to attend meetings, conferences, workshops, seminars, etc.
• May require significant travel or work away from campus.
• Requires attendance at events representing ACHE both within as well as outside of the college setting.
• Frequently required to work at a desk, conference table or in meetings of various configurations.
• Frequently required to see for purposes of reading matter.
• Frequently required to hear and understand speech at normal levels.
• Occasionally required to lift items in a normal office environment.
• Ability to safely lift and carry 25 pounds, with or without reasonable accommodation.
• Frequently required to operate office and presentation equipment.

If you need assistance in the application process because of a disability, or any other reason, please contact Vicki Broadaway, Vice President and Chief People Officer, at 479.308.2290 or [email protected].

Arkansas Colleges of Health Education is an equal opportunity employer.