đ Can you help us change the world?
Itâs true. At Mews, we dream big. As a Hotel Tech unicorn valued at $2.5b, weâre propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, weâre enabling the worldâs most revolutionary hospitality brands to accelerate their digital transformation.
Weâre on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... đ
đ§đ»âđ» About the role
First things first: you want to know what youâre actually applying for. Itâs impossible to capture every nuance of a role â especially at a rapidly growing company like Mews â but if we had to distill it down to a job description (which we do because this is a job description), it would be this:
This is a high-visibility, high-impact role at the heart of Mews' growth engine. As our Senior CRO Manager, you'll own the end-to-end experimentation programme that drives qualified leads and pipeline for our sales team, with mews.com as your primary canvas. You'll work in a close-knit triad with our Web Analytics Manager and an external agency, partnering across SEO, Paid Media, Lifecycle, PMM, and Campaigns to turn data into measurable conversion lifts. This is not a side-of-desk role: CRO is your entire remit, and this is an exciting development opportunity for the right candidate to help us meet our ambitious growth targets
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 Your mission, should you choose to accept it:
- Build and own a company-wide experimentation program spanning website, acquisition channels, creative, messaging, and end-to-end funnel touchpoints.Â
- Lead comprehensive website CRO efforts, including running structured A/B and multivariate tests, and driving measurable lifts in lead quality and conversion rates.Â
- Partner cross-functionally with SEO, Paid Media, Lifecycle, PMM, and Campaigns teams to diagnose friction points and improve conversion performance across all traffic sources.Â
- Analyze user behavior, onsite journeys, funnel performance, and qualitative/quantitative signals to uncover growth opportunities and prioritize high-impact experiments.Â
- Work closely with engineers, web developers, UX, and design teams to implement tests, validate hypotheses, and ship high-quality enhancements at speed.Â
- Build and maintain a clear CRO roadmap, including test design, success metrics, tooling, and documentation of learnings for cross-team visibility.Â
- Introduce new experimentation frameworks, automation, and tooling (e.g., A/B platforms, heatmaps, analytics) to scale CRO maturity and improve testing velocity.Â
- Translate insights into actionable recommendations that influence creative, content, product marketing, and acquisition strategies.Â
đ€Â Youâll be a great fit if you bring a few of the below with you:
- 5+ years of hands-on experience owning CRO, growth experimentation, or web performance optimization programs as your core specialism â not as a side project.Â
- Proven track record designing, running, and scaling A/B and multivariate testing programs across websites and acquisition channels, with clear, measurable KPI impact.Â
- Strong analytical skills and experience using tools across web analytics, behavioral analytics, heat-mapping, CRO, experimentation, and data visualization, such as GA4, Mixpanel, Amplitude, Hotjar, FullStory, Optimizely, VWO, or equivalent platforms.Â
- Solid understanding of performance marketing, SEO, lifecycle flows, and how traffic quality influences conversion behavior.Â
- Experience collaborating closely with engineers, web developers, UX/design teams, and cross-functional marketing stakeholders.Â
- Ability to turn data insights and UX principles into clear hypotheses, test plans, and practical recommendations that drive measurable impact.Â
- Excellent communication skills with the ability to influence without authority across product, marketing, and technical teamsÂ
- Curious, commercially driven, and comfortable with AI-enabled workflowsÂ
To be eligible for this position, you must be based in one of the following US states: Arizona, California, Colorado, Florida, Georgia, Illinois, Kansas, Massachusetts, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin.