W

Senior Customer Technical Support Specialist -Help Desk

salary Salary :

$65,000 - 75,000 yearly

icon building Company : Watershed Security
icon briefcase Job Type : Full Time
icon geo-alt Dahlgren, Va

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Senior Customer Technical Support Specialist -Help Desk


JOB DESCRIPTION
Watershed Security, is a Veteran Owned Small Business with over 20 years’ Cybersecurity and Government Contracting experiencing. Watershed is looking for a Senior Customer Technical Support Specialist (Help Desk) to support Naval Surface Warfare Center Dahlgren, VA.  Must have Six (6) years of professional experience in Industry, Federal or DoD Help Desk Support using a help desk tool such as BMC’s Remedy or ServiceNow. This position is required to be designated as IAT III level with a DoD Top Secret/SCI Eligible Clearance.

REQUIRED QUALIFICATIONS
  • High School or GED
  • Must have one of the following: CASP+CE, CCNP Security, CISA, CISSP (or Associate), GCED, or GCIH
  • Six years of professional industry experience
  • Active DoD TS/SCI Eligible
  • Ability to work on-site in Dahlgren, VA
  • Ability to travel up to 10%
  • Experience with help desk tools such as BMC’s Remedy or ServiceNow.
  • Excellent communication and interpersonal skills
*Contingent upon award*
PAY RANGE
Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $62,000.00 - $72,000.00 USD.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
 
Original job Senior Customer Technical Support Specialist -Help Desk posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
thunder iconAuto-Apply to Similar Jobs
Share Job
Share Job
thunder icon

Get your Resume Reviewed for Free

thunder iconAutomate Job Applications for Similar Jobs

Auto-Apply to Customer Technical Support Specialist Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Customer Technical Support Specialist Jobs in the US

thunder icon

Get your Resume Reviewed for Free

GrabJobs us
facebook icon instagram icon linkedin icon

GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Find the best jobs in the US, apply in 1 click and get a job today!

Mobile Apps

GrabJobs iOS App logo GrabJobs Android App logo GrabJobs Huawei App logo

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.

Privacy Policy Terms of Use