Senior Director, Data, Advancement Marketing Services - Hiring Fast

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,500 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across five major areas: enrollment, student success, institutional strategy, data & analytics, and diversity, equity, and inclusion (DE&I). We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other—that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our careers page.

The Role in Brief:

Senior Director, Data, Advancement Marketing Services

This position is a senior management position within EAB’s Advancement Marketing Services (AMS) business, primarily responsible for managing the data analyst team. Our data analysts are an integral part of a team focused on executing marketing campaigns to help optimize advancement outcomes (fundraising and alumni giving) for our higher education college and university partners.

This role will be responsible for ensuring the health, robustness, and comprehensiveness of customer data necessary to power advancement campaigns and analytics for EAB’s AMS business. This includes onboarding new customers, launching first campaigns, and ensuring that subsequent marketing campaigns are launched with a high degree of accuracy. This role will manage a team of data analysts and will be responsible for ensuring that team members have the tools and information they need to succeed on behalf of their customers. This individual will also collaborate closely with senior leaders across the AMS business to ensure data operations are in line with and ready to power all initiatives happening across the business.

This role may be based in Richmond, VA; Washington, D.C.; or remotely within the continental United States.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

Position Responsibilities:

• Ensure health, robustness, and comprehensiveness of customer data necessary to launch marketing campaigns and analytics for AMS business.
• Provide management and leadership for a team of data analysts.
• Set goals and accountability for team performance.
• Ensure team has tools and information they need to be successful.
• Collaborate with other AMS division leaders on initiatives that advance the business.
• Understand and interact with the technology stack by which customer data is processed at EAB.
• Talk to customers and prospects regularly about EAB’s data integration methodology and practices. Support team members on calls as necessary.

Basic Qualifications

• Bachelor’s degree
• Must possess a minimum of 10 years’ experience encompassing all the following:
  • Managing teams, setting goals, and measuring team performance
  • Working directly with customers to roll out service offerings and ensuring customer success
  • Onboarding new customers onto cloud/SaaS offerings and ensuring robust data integration between systems

Ideal Qualifications

• 2+ years’ experience in business intelligence or delivering analytics to customers
• 2+ years’ experience with SQL
• Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise.

If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary (base) range for this role is $105,000 - $134,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.

Benefits:

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package.

• Medical, dental, and vision insurance plans; dependents and domestic partners eligible
• 20+ days of PTO annually, in addition to paid firm and floating holidays
• Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
• 401(k) retirement savings plan with annual discretionary company matching contribution
• Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
• Employee assistance program with counseling services and resources available to all employees and immediate family
• Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
• Gender affirming care coverage
• Fertility treatment coverage and adoption or surrogacy assistance
• Paid parental leave with phase back to work program for birthing and non-birthing parents
• Access to milk shipping service to support nursing employees during business travel
• Discounted pet health insurance coverage for dog and cat family members
• Company-provided life, AD&D, and disability insurance
• Financial wellness resources and membership in a robust employee discount program
• Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities

Benefits kick in day one, see the full details here

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.