Senior Director II, Telehealth Services

About Reingold
Reingold distinguishes itself from other D.C. consulting firms by two things: our serious thirst for impact and our not-so-serious culture. Yes, we are expert technologists, marketers, and designers, joined in a focused pursuit of the best strategies for our clients. But we are also regular people who care about the human side of showing up for work each day. In other words, jokes and jeans both make daily appearances here, and we wouldn’t have it any other way.

Reingold’s mission is to help other mission-driven organizations, whether in the government, nonprofit, or business sector. Our approach requires leveraging the latest communications and digital media techniques to help our clients meet their audiences where they are – often on that little place called the internet. That’s where you come in.

Reingold is hiring a senior-level (15+ years), subject matter expert in Veteran healthcare to oversee and support a portfolio of work focused on healthcare digital services, communications, and training. This is a new role, in support of a federal contract valued at greater than $200 million over a seven-year period.

This is a hybrid role, requiring at least two days per week on-site at Reingold’s headquarters in Alexandria, VA.

Here’s the role:

As a key member of our team supporting the Department of Veteran’s Affairs (VA), you will serve as a subject matter expert, providing strategic guidance and technical expertise across a variety of telehealth initiatives and projects.

Essential Functions:

• Analyze user needs to determine functional requirements, define problems, and develop plans and requirements for complex systems related to telehealth.
• Provide expert guidance on information systems architecture, networking, telecommunications, automation, communications, risk management, electronic analysis, software/hardware, lifecycle management, and software development methodologies.
• Advise on the application of cloud systems and healthcare IT systems in the context of telehealth.
• Lead and contribute to the development and implementation of innovative telehealth solutions.
• Facilitate training and knowledge sharing sessions, disseminating expertise in telehealth technologies and best practices.
• Provide expert input on business processes, modeling, and simulation related to telehealth.
• Communicate effectively with stakeholders, articulating complex technical concepts and solutions in a clear and concise manner.
• Manage relationships with key stakeholders, customers, end users, other contractors to ensure projects are progressing and issues are resolved.
• Communicate effectively with multiple stakeholders, customers, and other contractors to ensure project success.
• Stay current with emerging trends, technologies, and regulatory changes in telehealth and advise on their potential impact and opportunities.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time.

This role is a good fit for someone with these qualifications, experience and skills:

Required Qualifications:

• Master's Degree in Health Informatics, Information Systems, medical, or a related field.
• A minimum of 15 years of professional experience in leadership and/or telehealth, including experience in information systems architecture, networking, telecommunications, automation, communications, risk management/electronic analysis, software/hardware, lifecycle management, software development methodologies, and cloud systems.
• Demonstrated knowledge and expertise in managing, leading, or advising enterprises.
• Excellent communication, collaboration, and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) and other relevant software tools.

Preferred Qualifications:

• Experience working with the Department of Veterans Affairs or similar healthcare organizations.
• Familiarity with VA systems, processes, and regulations.
• Experience in MS SharePoint and MS Power Platform.
• Have experience in supporting cross-functional teams.

Supervisory Responsibilities: This position may supervise one or more employees and will report to the Principal of Reingold’s VA account for career growth. 

Work environment and physical requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds

Travel: Up to 10% of travel time expected for the position within the Continental United States (CONUS), as well as local travel to support client meetings within the broader DC metro area. If the individual is not local to the DC metro area, additional travel may be required to support meetings in the DC metro area.

At Reingold, no one works in a box. We nurture and leverage individual talents and encourage our team members to continually grow. We offer creative freedom, a collaborative (and fun) environment, and an infinite variety of challenging assignments.

Reingold offers competitive salaries, a comprehensive benefits package, a hybrid and collaborative work environment, a fun (and sometimes zany) workplace culture, and growth opportunities in a variety of specialty areas. That means when we find good people (and they find us), they stick around for the long term.

Reingold is dedicated to fostering an inclusive environment and to providing equal opportunity for individuals of all abilities. If you require assistance or need accommodation at any stage of the application process because of a disability or medical condition, please feel free to email [email protected] or contact a member of the People & Experience team at 202-333-0400.

Reingold has a policy of maintaining a workplace free of drugs and alcohol. For access to the full policy, which is part of the Reingold Employee Handbook, email [email protected]. Reingold ensures a safe, healthy, and productive work environment for its employees and others. All applicants are advised that full compliance with this policy is a condition of employment at Reingold.

Applicants must have authorization to work for any employer in the United States. We are currently unable to sponsor or to take over sponsorship of an employment visa.

Reingold is an equal opportunity, affirmative action employer. Women, minorities, veterans, and people with disabilities are encouraged to apply.