Senior Director, Internal Communications

Strategy Cascade: Develop and implement communication programs that effectively cascade corporate strategy, vision, and leadership principles throughout the organization. Message Development: Develop, refine, and distribute key messages, talking points, FAQs, and internal narratives that support company initiatives, transformation efforts, and organizational change processes. Content Leadership: Lead all aspects of the creation of content for internal channels including intranet, newsletters, town halls, and digital signage. Ensure consistency in tone, branding, and messaging. Engagement & Feedback: Develop mechanisms for listening to employee feedback and measure the effectiveness of internal communications. Use insights to refine strategies and drive continuous improvement. Collaboration: Work cross-functionally with HR, Toy & Game, Wizards, and our corporate functions to align messaging and support key company moments, including organizational changes, product launches, and change management. Team Leadership: Lead, mentor, and develop a high-performing internal communications team. Champion a culture of creativity, accountability, and collaboration. Bachelor's degree in Communications, Public Relations, Journalism, or a related field. 10+ years of progressive experience in internal communications, with at least 5 years in a leadership role within a complex, global organization. Demonstrated experience supporting executive leaders and crafting essential communications at the C-suite level. Exceptional writing, editing, and storytelling skills with the ability to distill complex information into clear, engaging messages. Known to work in handling large-scale communication initiatives, including leadership and operational transformation. Strong project management and organizational skills; ability to prioritize in a fast-paced environment. Experience with digital communication platforms and measurement tools. High emotional intelligence, discretion, and social skills; able to influence and form relationships at all levels. Experience in the toy, gaming, or consumer products industries. Background in crisis communications and digital channel/tech stack implementation. Familiarity with global communications and working with geographically dispersed teams.