Senior Director of Communications

Meet Our Team:

At Pega, our Corporate Communications team sits at the intersection of brand, narrative, and market influence. We are the voice that shapes how the world understands Pega's mission — from the boardroom to the newsfeed. We work cross-functionally with Marketing, Product, Legal, and the Executive team to ensure every story we tell is clear, credible, and compelling.

Picture Yourself at Pega:

Imagine building and leading the earned media and communications function for one of enterprise software's most recognized brands — at a pivotal moment in the AI era. At Pega, you'll have a direct seat at the table with senior leadership, the freedom to think boldly, and the resources to execute a communications strategy that moves markets and shapes conversations.

What You'll Do at Pega:

• Lead Pega's global earned media strategy, driving top-tier coverage in the publications that matter most to our customers, partners, and stakeholders


• Own the CEO's external communications platform, shaping the voice and point of view that represents Pega's leadership in enterprise AI and software transformation


• Direct crisis communications and reputation management in partnership with Legal and the Executive team, navigating complex situations with clarity and confidence


• Build and develop a high-performing global communications team spanning media relations, executive communications, thought leadership, and analytics


• Partner across Marketing, Product, and Policy to ensure Pega's narrative is consistent, credible, and powerfully expressed across every earned channel

Who You Are:

• A strategic communications leader with 12+ years of experience in corporate communications, earned media, or public relations — including 5+ years in a senior leadership role


• Relentlessly curious, with a passion for leveraging technology and AI to continuously evolve how work gets done and redefine the scope and impact of your role.


• A confident executive presence who can influence and advise at the C-suite level, and who thrives in a fast-moving, high-stakes environment


• A skilled storyteller who can translate complex enterprise technology into compelling narratives for journalists, analysts, and broader audiences


• Experienced in leading global communications teams across multiple disciplines and managing agency partnerships and budgets at scale


• A collaborative partner who works effectively across functions — including Legal, HR, Product, and the Executive team — to align communications with business strategy


• Proven in crisis and issues management, with the confidence and composure to lead under pressure


• Committed to inclusive, clear, and accessible communications that reflect Pega's values and brand voice

What You've Accomplished:

• Shaped and scaled a corporate communications or earned media function within a global enterprise software, AI, or B2B SaaS organization


• Driven significant, measurable earned media outcomes — securing high-profile coverage in top-tier business and technology publications


• Built or rebuilt executive communications programs that meaningfully elevated a CEO's or C-suite leader's external profile and influence


• Led cross-functional crisis communications efforts, guiding organizations through complex, reputational, or regulatory challenges


• Developed and managed high-performing global teams and external agency relationships across communications disciplines

Pega Offers You:

• Gartner Analyst acclaimed technology leadership across our categories of products


• Continuous learning and development opportunities


• An innovative, inclusive, agile, flexible, and fun work environment


• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company#LI-DR1 

Additional Information

Base salary range for this role is 193,200 - 299,900 USD annually. This role may also be eligible for annual bonus OR commission, as well as benefits and other incentives.

The final compensation will be determined during the offer process based on the candidate's education, experience, skills, and qualifications, as well as market conditions and may vary from the posted range. We will share an information on benefits, bonus/commission, and other pay components for this role at the relevant recruitment stage.